ServiceNow Solutions Consultant (contract)

About the role

In this contingent resource assignment, you may:

• Consult on or participate in moderately complex initiatives and deliverables within Technology Business Systems Consulting and contribute to large-scale planning related to Technology Business Systems Consulting deliverables.
• Review and analyze moderately complex Technology Business Systems Consulting challenges that require an in-depth evaluation of variable factors.
• Contribute to the resolution of moderately complex issues and consult with others to meet Technology Business Systems Consulting deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements.
• Collaborate with client personnel in Technology Business Systems Consulting.

Responsibilities

This position is within the Service Asset and Configuration Management (SACM) and will report to the Configuration Management leader. This organization supports the development and management of configuration management practices for the organization. The Lead Technology Business Systems Consultant will work with other Business System Consultants and business partners to implement and automate where possible Configuration Management best practices across the organization.

• Work with other Business System Consultants and business partners to implement and automate Configuration Management best practices across the organization.
• Ensure that as new technology is introduced or other technology is retired, the program smoothly incorporates or divests those technologies in all related processes and documentation.
• Lead complex initiatives to provide technological solutions with broad impact for cross-functional businesses and technology teams.
• Evaluate highly complex business problems and provide subject matter knowledge proficiency for technology initiatives.
• Define and lead detailed research on business and technology requests to develop efficient and accurate functional requirements.
• Lead project or systems documentation, and monitor and manage project schedules and deliverables.
• Collaborate and consult with business and technology teams to provide comprehensive technological solutions for complex business problems.
• Own and help mature systems integration oversight to achieve performance expectations.

Requirements

Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.

• 5+ years of Business Systems Data and Business Systems Designing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 3+ years of Configuration Management Database (CMDB) ServiceNow CMDB Common Service Data Model (CSDM) Broad IT Infrastructure Knowledge Project / Program Management Skills Highly Organized Self-Starter
• Desired Qualifications: Service Now systems development and/or design experience Strong Cloud Computing experience Common Sense Data Model (CSDM) Operational governance experience Service Asset and Configuration Management experience