ServiceNow - ServiceNow IT/OT Asset Management (ITAM) Senior Manager - Tech Cons - Open Location
About the role
As a ServiceNow Consulting Senior Manager at EY, you will lead ServiceNow Transformation teams in a rapidly growing area of the business. You will have opportunities to showcase your ability to motivate and develop teams, as well as establish and maintain client relationships. This role offers a unique opportunity to develop your leadership skills and expand your professional network.
Responsibilities
- Lead engagement delivery and manage client relationships on a daily basis.
- Accountable for program/project management, ensuring that all objectives are met.
- Develop resource plans and budgets for engagements, managing engagement economics effectively.
Requirements
Typically, no less than 5 - 7 years relevant experience in ServiceNow implementation experience, 5 – 7 years of Big 4 or equivalent consulting experience, preferably at the Senior Manager or Director level. A Bachelor’s degree required (Master’s degree preferred).
- ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
- Minimum of 2 of the following ServiceNow certifications:
- ServiceNow Certified Implementation Specialist – Hardware Asset Management
- ServiceNow Certified Implementation Specialist – Software Asset Management
- ServiceNow Certified Implementation Specialist – Data Foundations
Attributes for Success
- Excellent consulting and interpersonal skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
- Ability to drive and support sales activities along-side EY pursuit teams demonstrating how EY's services can solve a clients business challenges – this can include but not limited to developing proposals, engagement estimates, and participating in sales presentations
- Ability to analyze a company’s IT/OM Asset Management people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
- Experience with ServiceNow AI capabilities, including Now Assist, AI Agents, and AI Control Tower, and their application across ITAM, HAM, SAM, OT asset management, and CMDB-driven workflows
- Familiarity with Armis or similar OT/IoT asset intelligence platforms to support asset discovery, risk context, vulnerability prioritization, and ServiceNow workflow integration
- Experience in waterfall and agile delivery models – including supporting management activities such as planning, status reporting, budgets and risk and issue logs
- Experience in defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture
- Experience leading teams and supervising others
Benefits
Comprehensive compensation and benefits package including medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Base salary range for this job in all geographic locations in the US is $171,600 to $392,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.