ServiceNow - ServiceNow IT/OT Asset Management (ITAM) Senior Manager - Tech Cons - Open Location

About the role

As a ServiceNow Consulting Senior Manager at EY, you will lead ServiceNow Transformation teams in a rapidly growing area of the business. This is a client-facing role where you will have opportunities to showcase your ability to motivate and develop teams, as well as establish and maintain client relationships. You will grow your consulting, technical, and team leadership skills, and build relationships that will define your career.

Responsibilities

• Lead engagement delivery and manage client relationships on a daily basis.
• Accountable for program/project management, ensuring that all objectives are met.
• Develop resource plans and budgets for engagements, managing engagement economics effectively.

Requirements

The ideal candidate will have a Bachelor’s degree (Master’s degree preferred), typically 5-7 years of relevant experience in ServiceNow implementation, and 5-7 years of Big 4 or equivalent consulting experience, preferably at the Senior Manager or Director level. Additionally, the candidate should hold one of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – Hardware Asset Management, ServiceNow Certified Implementation Specialist – Software Asset Management, ServiceNow Certified Implementation Specialist – Data Foundations, ServiceNow Certified Master Architect, or ServiceNow Certified Technical Architect.

Skills and Attributes

• Drive and support sales activities, developing proposals, engagement estimates, and participating in sales presentations.
• Develop strategies for ServiceNow enabled transformations, working with senior client executives on developing a business case, transformation roadmap, detailed plans, and solution architectures.
• Manage 2-3 engagements and mentor multi-disciplinary teams of 10+ resources, including offshore resources (consultants, developers, and testers).
• Build and foster client relationships and demonstrate the value of EY services.
• Make fact-based decisions and resolve conflicts.
• Provide guidance and industry-leading practice expertise for ServiceNow IT/OM Asset Management process implementations.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Shape AI-enabled asset management roadmaps that improve asset visibility, compliance, lifecycle risk management, operational resiliency, and business value.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.