ServiceNow - ServiceNow IT/OT Asset Management (ITAM) Senior Manager - Tech Cons - Open Location

EY · Hoboken, NJ · 1 wk ago

On-siteFinance$172k–$392k/yrFull-time

About the role

As a ServiceNow Consulting Senior Manager, you will lead ServiceNow Transformation teams in a rapidly growing area of the business. This is a client-facing role where you will have opportunities to showcase your ability to motivate and develop teams, as well as establish and maintain client relationships. You will have the opportunity to grow your consulting, technical, and team leadership skills, and build relationships and experiences that will define your career.

Responsibilities

Lead engagement delivery and manage client relationships on a daily basis.
Accountable for program/project management, ensuring that all objectives are met.
Develop resource plans and budgets for engagements, managing engagement economics effectively.

Requirements

The ideal candidate will have a Bachelor’s degree (or Master’s degree preferred) and typically no less than 5 - 7 years of relevant experience in ServiceNow implementation experience, with no less than 5 - 7 years of Big 4 or equivalent consulting experience, preferably at the Senior Manager or Director level.

Qualifications

ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
Minimum of 2 of the following ServiceNow certifications:

ServiceNow Certified Implementation Specialist – Hardware Asset Management
ServiceNow Certified Implementation Specialist – Software Asset Management
ServiceNow Certified Implementation Specialist – Data Foundations

Skills

Excellent consulting and interpersonal skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization.
Ability to drive and support sales activities along-side EY pursuit teams demonstrating how EY's services can solve a clients business challenges – this can include but not limited to developing proposals, engagement estimates, and participating in sales presentations.
Ability to lead and develop strategies for ServiceNow enabled transformations, working with senior client executives on developing a business case, transformation roadmap, detailed plans and solution architectures.
Ability to manage 2-3 engagements and mentor multi-disciplinary teams of 10+ resources including offshore resources (e.g., consultants, developers, and testers).
Ability to build and foster client relationships and demonstrate the value of EY services.
Ability to analyze a company’s IT/OM Asset Management people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps.
Familiarity with Armis or similar OT/IoT asset intelligence platforms to support asset discovery, risk context, vulnerability prioritization, and ServiceNow workflow integration.
Ability to shape AI-enabled asset management roadmaps that improve asset visibility, compliance, lifecycle risk management, operational resiliency, and business value.
Ability to lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture.
Experience leading teams and supervising others.

Benefits

Base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

Pay

Schedule

Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.