ServiceNow - ServiceNow IT/OT Asset Management (ITAM) Senior Manager - Tech Cons - Open Location

About the role

As a ServiceNow Consulting Senior Manager at EY, you will lead ServiceNow Transformation teams in a rapidly growing area of the business. This is a client-facing role where you will have opportunities to showcase your ability to motivate and develop teams, as well as establish and maintain client relationships. You will have the opportunity to grow your consulting, technical, and team leadership skills, and build relationships and experiences that will define your career.

Responsibilities

• Lead engagement delivery and manage client relationships on a daily basis.
• Accountable for program/project management, ensuring that all objectives are met.
• Develop resource plans and budgets for engagements, managing engagement economics effectively.

Requirements

The ideal candidate will have a Bachelor’s degree (or Master’s degree preferred) and typically no less than 5 - 7 years of relevant experience in ServiceNow implementation. They should also have 5 – 7 years of Big 4 or equivalent consulting experience, preferably at the Senior Manager or Director level. Additionally, they must hold one of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – Hardware Asset Management, ServiceNow Certified Implementation Specialist – Software Asset Management, ServiceNow Certified Implementation Specialist – Data Foundations, ServiceNow Certified Master Architect (CMA), or ServiceNow Certified Technical Architect (CTA).

Qualifications

• Ability to drive and support sales activities along-side EY pursuit teams.
• Develop strategies for ServiceNow enabled transformations, working with senior client executives on developing a business case, transformation roadmap, detailed plans, and solution architectures.
• Manage 2-3 engagements and mentor multi-disciplinary teams of 10+ resources including offshore resources (e.g., consultants, developers, and testers).
• Build and foster client relationships and demonstrate the value of EY services.
• Make fact-based decisions and resolve conflicts.
• Provide guidance and industry leading practice expertise for ServiceNow IT/OM Asset Management process implementations.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Shape AI-enabled asset management roadmaps that improve asset visibility, compliance, lifecycle risk management, operational resiliency, and business value.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.
• Lead client process design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources.

Skills

• Excellent consulting and interpersonal skills – executive communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization.
• Effective communication and negotiation skills, as well as the ability to express big ideas to senior leaders, often without technical backgrounds.
• Experience with defining contextual, conceptual, and logical models that align both business and technical capabilities to explain the architecture.
• Leading teams and supervising others.

Benefits

At EY, we offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

Pay

The base salary range for this role in all geographic locations in the US is $171,600 to $392,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $205,900 to $445,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.

Schedule

Our expectation is for most people in external, client-serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.