ServiceNow - ServiceNow IT/OT Asset Management (ITAM) Senior Manager - Tech Cons - Open Location

About the role

Lead ServiceNow Transformation teams in a rapidly growing area of the business. Client-facing role, offering opportunities to showcase leadership and client relationship-building skills.

Responsibilities

• Manage engagement delivery and client relationships.
• Accountable for program/project management, ensuring all objectives are met.
• Develop resource plans and budgets for engagements, managing engagement economics effectively.

Requirements

• Bachelor’s degree required (Master’s degree preferred).
• No less than 5 - 7 years relevant experience in ServiceNow implementation.
• 5 – 7 years of Big 4 or equivalent consulting experience, preferably at Senior Manager or Director level.
• ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD).
• Minimum of 2 of the following ServiceNow certifications:
• ServiceNow Certified Implementation Specialist – Hardware Asset Management
• ServiceNow Certified Implementation Specialist – Software Asset Management
• ServiceNow Certified Implementation Specialist – Data Foundations

Skills and attributes for success

• Ability to drive and support sales activities.
• Lead and develop strategies for ServiceNow enabled transformations.
• Act as an engagement manager across all aspects of a ServiceNow IT/OM Asset Management project.
• Excellent consulting and interpersonal skills.
• Business acumen, decision-making, conflict resolution.
• Process and technology transformation expertise.
• AI and OT asset management experience.
• Team leadership and supervision.
• Driver's license valid in the U.S.
• Ability to travel up to 60%.

Pay

$171,600 to $392,100 base salary range for the US, with higher ranges for certain locations.

Schedule

Flexible, with most people in external, client-serving roles expected to work together in person 40-60% of the time over the course of an engagement, project or year.