ServiceNow - ServiceNow IT Operations Management (ITOM) - Senior - Tech Cons - Open Location
About the role
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision‑making. As a ServiceNow Senior Consultant you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture.
Responsibilities
- Lead ServiceNow Transformation teams in a rapidly growing area of the business; client‑visible role with opportunities to motivate and develop your team and establish/maintain new client relationships.
- Identify and define user/customer requirements, focusing on developing user interfaces (UI) across mobile, web, and tablets.
- Create software components and services that interact seamlessly with upstream and downstream components, ensuring business requirements are met through effective coding and programming.
- Collaborate with clients to gather and analyze requirements,