ServiceNow - ServiceNow IT Operations Management (ITOM) - Senior - Tech Cons - Open Location
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info.
We need to parse the posting.
Let's extract sections:
- Location: Anywhere in Country (maybe location info). Could be part of a short paragraph.
- Intro paragraph: "At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around."
- The opportunity paragraph: "You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career."
- Next paragraph: "In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming."
- Then "Your Key Responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including:" then list items (Collaborating with clients..., Designing..., Writing..., Regular travel...). So we can have a Responsibilities section with .
- Then "Skills And Attributes For Success Here, you’ll serve a wide portfolio of clients..." then a paragraph describing, then a list of abilities (Act as a workstream lead..., Ability to manage..., Provide guidance..., Ability to analyze..., Ability to advise..., Ability to lead..., Experience in waterfall..., Ability to create...). So we can have Skills section with .
- Then "To qualify for the role, you must have" then list of qualifications: bachelor's degree..., typically no less than 2-4 years..., ServiceNow Certified..., Minimum of 2 of the following..., 3+ years of Big 4..., Excellent soft skills..., Experience leading teams..., A driver’s license..., Ability to travel..., Ideally, you’ll also have... etc. So we can have Requirements or Qualifications section. The instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine qualifications and requirements into one section maybe "Requirements". Or we could have both but they said prefer few substantive sections. We'll include a "Requirements" section covering qualifications.
- Then "What We Look For" paragraph: "We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike." This could be part of Skills or maybe a separate "About the role"? But we already have about the role earlier. Could incorporate into Skills or maybe a separate "About the role" but we already have about the role earlier. However we need to avoid filler. This paragraph is substantive but could be merged into Skills or maybe a separate "About the role". Since we already have an "About the role" at top (the intro paragraphs). We could treat the first few paragraphs as "About the role". Then "What We Look For" could be part of Skills or maybe "Skills". We'll keep it as part of Skills.
- Then "What We Offer You At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers." Then salary range details. Then benefits: "In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options." So we have Pay and Benefits sections.
- Then after that there is application instructions etc which we must remove.
- Also there is EEO boilerplate etc which we must remove.
Thus sections:
- About the role (intro paragraphs)
- Responsibilities (list)
- Skills (list + maybe paragraph)
- Requirements (qualifications list)
- Pay (salary ranges)
- Benefits (medical/dental, pension/401k, PTO)
We should not include Schedule (no info). Not include "Qualifications" separate if we used Requirements.
We must not repeat job title as heading. So no heading for ServiceNow Senior Consultant.
We must not include Job ID etc.
We must output only HTML fragment, no /, no markdown.
We'll produce something like:
About the role
... paragraphs ...
Responsibilities
- ...
...
Skills
... paragraph about serving wide portfolio ...
- Act as a workstream lead ...
...
Requirements
- A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
- Typically, no less than 2 - 4 years relevant ServiceNow ITOM/CMDB project experience.
- ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
- Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – Data Foundations; ServiceNow Certified Implementation Specialist – Discovery; ServiceNow Certified Implementation Specialist – Event Management; ServiceNow Certified Implementation Specialist – Service Mapping
- 3+ years of Big 4 or equivalent consulting experience
- Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
- Experience leading teams and supervising others
- A driver’s license valid in the U.S.
- Ability to travel to meet client needs
- Ideally, you’ll also have ServiceNow Certified Implementation Specialist – ITSM or HAM or SAM
- Performance analytics and reporting experience – certifications are a plus
- Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)
But note we should not create list items that are too granular? It's okay.
We need to preserve all substantive info. The "Ideally, you’ll also have..." is a suggestion, but we keep.
We need to ensure we don't include filler like "commensurate with experience". Not present.
Pay section: we have salary ranges for different locations. We'll include that as maybe with details.
Benefits: medical and dental coverage, pension and 401(k) plans, wide range of paid time off options.
We should also include the location "Anywhere in Country" maybe as part of About the role or a separate short paragraph. Could include in About the role.
We must not include application instructions, EEO, etc.
Let's craft the About the role paragraph(s). Combine the location and intro paragraphs.
Location: "Location: Anywhere in Country". Could be a short p.
Then the first big paragraph about EY.
Then "The opportunity" paragraph.
Then "In this role, you will identify..." paragraph.
We'll combine into maybe two
elements.
Now Skills section: we have a paragraph after Skills And Attributes For Success: "Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation." Then the list.
We'll put that paragraph as
then
.
Now Responsibilities: we have a paragraph before list: "Your Key Responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including:" then list.
We'll put that as then
.
Now Requirements: we have list after "To qualify for the role, you must have". We'll put as directly maybe preceded by a intro? Could include a
"To qualify for the role, you must have:" then list.
Now Pay: we have salary range details. We'll put as
maybe with multiple sentences.
Now Benefits: we have "In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options." We'll put as
.
We should also maybe include the "Learn more at ey.com/us/careers." but that's maybe a link; but it's part of What We Offer You. Could include in Benefits or maybe a separate paragraph but it's not boilerplate. It's a link to learn more. We'll keep it in Benefits or maybe a separate "About the role"? It's part of What We Offer You. We'll include in Benefits paragraph.
Now ensure we don't include any duplicated lines.
Let's craft HTML.
Be careful to escape any HTML special characters like &, <, >. The text includes ampersands in "ITOM/CMDB". That's fine as is. Also "401(k)" includes parentheses. That's fine.
We'll produce:
About the role
Location: Anywhere in Country
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming.
Responsibilities
Your Key Responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including:
- Coll
- .
- Then "To qualify for the role, you must have" then list of qualifications: bachelor's degree..., typically no less than 2-4 years..., ServiceNow Certified..., Minimum of 2 of the following..., 3+ years of Big 4..., Excellent soft skills..., Experience leading teams..., A driver’s license..., Ability to travel..., Ideally, you’ll also have... etc. So we can have Requirements or Qualifications section. The instruction says use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can combine qualifications and requirements into one section maybe "Requirements". Or we could have both but they said prefer few substantive sections. We'll include a "Requirements" section covering qualifications.
- Then "What We Look For" paragraph: "We seek individuals who are not only technically proficient but also possess a strong sense of curiosity and a desire to learn. Top performers are those who can navigate complex challenges with ease, communicate effectively, and build meaningful relationships with clients and colleagues alike." This could be part of Skills or maybe a separate "About the role"? But we already have about the role earlier. Could incorporate into Skills or maybe a separate "About the role" but we already have about the role earlier. However we need to avoid filler. This paragraph is substantive but could be merged into Skills or maybe a separate "About the role". Since we already have an "About the role" at top (the intro paragraphs). We could treat the first few paragraphs as "About the role". Then "What We Look For" could be part of Skills or maybe "Skills". We'll keep it as part of Skills.
- Then "What We Offer You At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers." Then salary range details. Then benefits: "In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options." So we have Pay and Benefits sections.
- Then after that there is application instructions etc which we must remove.
- Also there is EEO boilerplate etc which we must remove.
Thus sections:
- About the role (intro paragraphs)
- Responsibilities (list)
- Skills (list + maybe paragraph)
- Requirements (qualifications list)
- Pay (salary ranges)
- Benefits (medical/dental, pension/401k, PTO)
We should not include Schedule (no info). Not include "Qualifications" separate if we used Requirements.
We must not repeat job title as heading. So no heading for ServiceNow Senior Consultant.
We must not include Job ID etc.
We must output only HTML fragment, no /, no markdown.
We'll produce something like:
- ... ...
- Act as a workstream lead ... ...
- A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
- Typically, no less than 2 - 4 years relevant ServiceNow ITOM/CMDB project experience.
- ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
- Minimum of 2 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist – Data Foundations; ServiceNow Certified Implementation Specialist – Discovery; ServiceNow Certified Implementation Specialist – Event Management; ServiceNow Certified Implementation Specialist – Service Mapping
- 3+ years of Big 4 or equivalent consulting experience
- Excellent soft skills – communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
- Experience leading teams and supervising others
- A driver’s license valid in the U.S.
- Ability to travel to meet client needs
- Ideally, you’ll also have ServiceNow Certified Implementation Specialist – ITSM or HAM or SAM
- Performance analytics and reporting experience – certifications are a plus
- Experience in ServiceNow’s AI solutions (Now Assist, Agentic, AI Control Tower)
- Coll
About the role
... paragraphs ...
Responsibilities
Skills
... paragraph about serving wide portfolio ...
Requirements
maybe with details. Benefits: medical and dental coverage, pension and 401(k) plans, wide range of paid time off options. We should also include the location "Anywhere in Country" maybe as part of About the role or a separate short paragraph. Could include in About the role. We must not include application instructions, EEO, etc. Let's craft the About the role paragraph(s). Combine the location and intro paragraphs. Location: "Location: Anywhere in Country". Could be a short p. Then the first big paragraph about EY. Then "The opportunity" paragraph. Then "In this role, you will identify..." paragraph. We'll combine into maybe two
elements. Now Skills section: we have a paragraph after Skills And Attributes For Success: "Here, you’ll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers’ ITOM and CMDB process or evaluating how AI can streamline delivery. Wherever you find yourself, you’ll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation." Then the list. We'll put that paragraph as
then
- .
Now Responsibilities: we have a paragraph before list: "Your Key Responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including:" then list.
We'll put that as
then
- .
Now Requirements: we have list after "To qualify for the role, you must have". We'll put as
- directly maybe preceded by a
intro? Could include a
"To qualify for the role, you must have:" then list. Now Pay: we have salary range details. We'll put as
maybe with multiple sentences. Now Benefits: we have "In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options." We'll put as
. We should also maybe include the "Learn more at ey.com/us/careers." but that's maybe a link; but it's part of What We Offer You. Could include in Benefits or maybe a separate paragraph but it's not boilerplate. It's a link to learn more. We'll keep it in Benefits or maybe a separate "About the role"? It's part of What We Offer You. We'll include in Benefits paragraph. Now ensure we don't include any duplicated lines. Let's craft HTML. Be careful to escape any HTML special characters like &, <, >. The text includes ampersands in "ITOM/CMDB". That's fine as is. Also "401(k)" includes parentheses. That's fine. We'll produce:
About the role
Location: Anywhere in Country
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital – but can be a risky investment in such a rapidly changing environment. That’s why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you’ll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
You’ll lead ServiceNow Transformation teams in a rapidly growing area of the business. It’s a client visible role, in which you’ll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
In this role, you will identify and define user/customer requirements, focusing on developing user interfaces (UI) across various platforms such as mobile, web, and tablets. You will be responsible for creating software components and services that interact seamlessly with upstream and downstream components, ensuring that business requirements are met through effective coding and programming.
Responsibilities
Your Key Responsibilities As a Senior Application Designer and Developer, you will play a pivotal role in delivering innovative solutions. Your time will be spent on various responsibilities, including: