ServiceNow Senior Developer

About the role

Guidehouse is seeking a Senior ServiceNow Developer to design, develop, configure, and maintain ServiceNow solutions supporting enterprise IT service management and platform capabilities.

Responsibilities

• Design, develop, configure, and maintain ServiceNow solutions
• Develop and enhance custom applications, workflows, integrations, UI components, business rules, client scripts, and automation within the ServiceNow platform
• Partner with technical and business stakeholders to gather requirements, translate needs into technical solutions, and deliver scalable platform improvements
• Support ServiceNow platform administration activities including incident resolution, problem analysis, troubleshooting, and performance optimization
• Collaborate with cross-functional teams to implement best practices, ensure solution quality, and maintain alignment with team and enterprise standards
• Participate in code reviews, testing, deployment activities, and ongoing support of ServiceNow releases and enhancements

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
• A minimum of five (5) years of professional experience, with at least four (4) years of hands-on ServiceNow development experience
• Strong experience developing on the ServiceNow platform in a senior developer or similar technical role
• Hands-on knowledge of ServiceNow modules, scripting, automation, workflows, integrations, and platform configuration
• Proficiency with JavaScript and other relevant ServiceNow development tools and technologies
• Experience analyzing requirements, designing technical solutions, and delivering high-quality implementations
• Strong problem-solving, communication, and collaboration skills
• Ability to work effectively in a team environment and support multiple priorities in a fast-paced setting

Qualifications

• Location: Washington DC/Metro area highly preferred due to client location - up to 25% travel

Skills

• ServiceNow certifications such as Certified Application Developer, Certified System Administrator, or other relevant platform certifications
• Experience with integrations using REST/SOAP APIs, MID Server, or other enterprise integration patterns
• Knowledge of Service Portal, Flow Designer, IntegrationHub, or other advanced ServiceNow capabilities
• Experience with Agile delivery practices, DevOps, CI/CD, or automated testing approaches
• Prior experience supporting enterprise-scale ServiceNow implementations in a large organization

Benefits

The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer

• Comprehensive, total rewards package that includes competitive compensation and a flexible benefits package
• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.