ServiceNow Pursuit / Presales Lead

About the role

The role of ServiceNow Pre-Sales Lead involves contributing to marketing campaigns, serving as a thought leader, assisting sales personnel in qualification, proposing solution options, and managing the quality of pipeline data.

Responsibilities

• Contribute to marketing campaigns focused on ServiceNow portfolio by providing product and industry insight gained from prior experience.
• Serve as a thought leader on ServiceNow portfolio and articulate the business outcomes to non-technical audiences and stakeholders.
• Assist the sales personnel in qualification of customer needs and performing business value assessments to determine value for clients.
• Propose solution options, business cases, prototypes and walk-throughs to all required levels of stakeholders.
• Responding to request for information / proposal documents; creating order forms.
• Scoping Proof of Concept/Proof of Value engagements with prospect customers.
• Define business problems/opportunities with constraints, goals, budgets and timelines.
• Hire, Coach and advise other Presales skills roles (Presales consultants and Presales engineers).
• Understand other Fujitsu service lines in order to create and design solutions that can showcase the integration of ServiceNow with other areas of Fujitsu business.

Requirements

• 10 plus years of ServiceNow Architecture, design or implementation experience with last 5 – 7 years focusing on pre-sales specific job responsibilities.
• Strong pre-sales experience and mastery of the sales process and value selling practices; large enterprise proposal and experience with large deal construction.
• Prior presales experience with an Elite ServiceNow partner or ServiceNow preferred.
• Experience developing ServiceNow solutions and technical design documents from business requirements.
• Exceptional communication and presentation skills to include technical and business concepts.
• Ability to forge strong business relationships and connect with both C- level execs at customers as well as with individuals in ServiceNow eco-system.
• Hands on experience beyond service management; Ai, Agentic Ai, preferred.
• Demonstrated understanding of ITIL, Security, or Enterprise Architecture practices.
• Preference for candidates with experience in both US and Canada entities.
• Preference for candidates with manufacturing, retail, and or public sector experience.

Qualifications

• ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist , also presales and sales.
• ITIL 4 or 5 certification.
• Program or project certification including Agile methodologies.
• Enterprise Architecture Security Risk and Compliance, Security Operations.

Benefits

• Competitive salary and generous benefits.
• A very flexible and creative environment for everyone.

Pay

• Estimated range: $179,200 to $230,400 USD.
• On target earning range: $224,000 to $320,000 USD.

Schedule

• Fulltime/Regular.

Location

• Multiple Locations in Country.