ServiceNow Platform Architect

About the role

NetImpact Strategies is seeking a Principal ServiceNow Platform Architect to serve as the technical authority for a Federal Agency's enterprise ServiceNow platform. This role protects platform integrity and lifecycle health across architecture, security, integrations, data, reuse, release risk, technical debt, and complex escalation while enabling multiple product and O&M teams to deliver safely on a shared platform. This position requires U.S. citizenship and a post-award Government background investigation.

Responsibilities

• Establish and maintain platform architecture standards, design models, technical roadmaps, and approved patterns that support reuse, upgradeability, security, performance, and consistent delivery across product teams.
• Lead architecture, technical design, and code reviews for platform and application-team solutions, third-party products, integrations, and customizations; favor out-of-the-box capabilities, reusable services, and justified customization.
• Own technical direction for platform-level integrations, MID Server patterns, identity/SSO, service accounts, API design, data interfaces, monitoring connections, and reusable integration