ServiceNow - Moveworks Consulting Manager

Work you'll do

• Lead multiple Moveworks engagements across implementation, use case expansion, and platform optimization, including scope, budget, resource, timeline, and risk management
• Manage and develop consultants and senior consultants through day-to-day coaching, feedback, and performance oversight
• Serve as a primary project-level client contact for stakeholders across Human Resources, Information Technology, and Information Security
• Contribute to business development and practice development activities, including proposals, scoping, client presentations, methodology refinement, and knowledge sharing

Qualifications

• Bachelor's degree
• 6+ years of experience implementing enterprise platforms, such as Workday, ServiceNow, or similar systems, including configuration, application programming interface (API) integrations, testing, and deployment
• Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve
• Preferred: 3+ years of experience in client relationship management with senior stakeholders at the Director level or above, 3+ years of experience in solution architecture and system design for AI-driven employee experiences, 3+ years of experience with Moveworks platform configuration, Agent Studio, or similar conversational artificial intelligence platforms, 3+ years of experience collaborating with Human Resources, Information Technology, Information Security, and platform teams to deliver technical solutions, 3+ years of program management experience overseeing multiple concurrent workstreams, 2+ years of experience managing consulting engagements or project teams with responsibility for scope, budget, timeline, and resource allocation