Jobs · Information Technology · New York

ServiceNow Implementation Specialist

Accenture · Albany, New York Metropolitan Area · 2 mo ago
Information Technology$70k–$196k/yrFull-time

We are a global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.

About the role

Within the ServiceNow group, the ServiceNow Implementation Specialist is responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. Travel may be required for this role, varying from 0 to 100% depending on business need and client requirements.

Requirements

  • Minimum 3+ years' experience with ServiceNow Implementations
  • Minimum 3+ years' experience in JavaScript or related application development
  • Minimum 3+ years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
  • Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Qualifications

Bonus points if you have:

  • Angular JS
  • Advanced skills with ServiceNow Development APIs
  • Web Service Integration (API Web Services) experience
  • LDAP Integration experience
  • Single Sign-on configuration and administration
  • SQL Experience
  • Experience presenting to large audiences
  • Advanced Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management, PPM, Platform/Integration, Portal/UI

Preferred Certifications:

  • ITIL Foundation Certified
  • ServiceNow System Administration Certified
  • ServiceNow Implementation Specialist Certified
  • ServiceNow Developer Certified
  • ATP Trainer Certified (a plus)

Pay

Compensation varies depending on office location, role, skill set, and level of experience. The following ranges are provided as required by local law:

  • California: $70,350 to $196,000
  • Cleveland: $59,100 to $156,800
  • Colorado: $63,800 to $169,300
  • District of Columbia: $68,000 to $180,300
  • Illinois: $59,100 to $169,300
  • Maine: $54,400 to $144,300
  • Maryland: $63,800 to $169,300
  • Massachusetts: $63,800 to $180,300
  • Minnesota: $63,800 to $169,300
  • New York: $66,300 to $196,000
  • New Jersey: $68,000 to $196,000
  • Virginia: $59,100 to $180,300
  • Washington: $80,200 to $180,300

Benefits

Accenture offers a market-competitive suite of benefits including:

  • Medical, dental, vision, life, and long-term disability coverage
  • 401(k) plan
  • Bonus opportunities
  • Paid holidays and paid time off

See more information on our benefits here.

This job posting will remain open until 09/12/2026.

Locations

  • Arlington, VA
  • Albany, NY
  • Atlanta, GA
  • Austin, TX
  • Beaverton, OR
  • Bentonville, AR
  • Boston, MA
  • Carmel, IN
  • Charlotte, NC
  • Chicago, IL
  • Cincinnati, OH
  • Cleveland, OH
  • Columbus, OH
  • Culver City, CA
  • Denver, CO
  • Des Moines, IA
  • Detroit, MI
  • Hartford, CT
  • Houston, TX
  • Irving, TX
  • Kirkland, WA
  • Miami, FL
  • Milwaukee, WI
  • Minneapolis, MN
  • Morristown, NJ
  • Mountain View, CA
  • Nashville, TN
  • New York City, NY
  • Oklahoma City, OK
  • Overland Park, KS
  • Philadelphia, PA
  • Pittsburgh, PA
  • Raleigh, NC
  • Redmond, WA
  • Sacramento, CA
  • San Diego, CA
  • San Francisco, CA
  • Scottsdale, AZ
  • Seattle, WA
  • St. Louis, MO
  • St. Petersburg, FL
  • Walnut Creek, CA

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