ServiceNow HRSD Architect
Tata Consultancy Services · New Brunswick, NJ · 2 wk ago
Art & CreativeFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships
- Provide technical support
- Resolve customer issues efficiently
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in customer service or technical support
- Strong problem-solving skills
- Excellent communication and interpersonal skills
Qualifications
- Proficient in using customer relationship management software
- Ability to work independently and manage multiple tasks simultaneously
- Experience with troubleshooting and resolving complex technical issues
Skills
- Customer service skills
- Technical troubleshooting
- Problem-solving
Benefits
- Flexible working hours
- Professional development opportunities
- Competitive salary
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM