ServiceNow Developer

Responsibilities

• Champion and evangelize best practices for ServiceNow development and administration.
• Serve as the Subject Matter Expert on ServiceNow, focusing on ITAM, ITOM, and integration capabilities.
• Collaborate closely with the platform owner and architect to design, develop, refine ServiceNow functionalities, and ensure the platform performs seamlessly and meets business needs.
• Engage with stakeholders to understand requirements, design workflows/processes, and deliver consistent support.
• Partner with IT Applications Administrators to ensure ServiceNow performs seamlessly and meets business needs.
• Dedicate time for continuous learning to remain updated with new ServiceNow modules and features, adapting to the company's growth trajectory.

Qualifications

• Extensive ServiceNow development and administration experience, ideally spanning 5+ years, focusing on ITAM, ITOM, integrations, Flow Designer, and Automated Testing Framework.
• ServiceNow Certified Application Developer certification is a must.
• Strongly desirable: Certification in Hardware or Software Asset Management.
• Bonus: HR Service Delivery certification.
• Demonstrated ability to orchestrate productive meetings, set clear user expectations, and evangelize ServiceNow best practices.
• Stellar communication and interpersonal skills, with a knack for translating complex concepts into digestible insights.
• A pronounced sense of responsibility, fervor for the ServiceNow platform, and a drive for continuous evolution and learning.

Skills

• ServiceNow Application Development
• ServiceNow Platform Administration
• IT Asset Management (ITAM)
• IT Operations Management (ITOM)
• ServiceNow Integration Development
• Flow Designer (ServiceNow)
• Automated Testing Framework (ATF)
• IntegrationHub / REST API / SOAP API
• ServiceNow CMDB
• ServiceNow ITAM / ITOM Modules
• ServiceNow HR Service Delivery Module

Education

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, Business Information Systems.
• PREFERRED: Master's in Computer Science, Master's in Information Systems, MBA.