ServiceNow Developer (6744)

At MetroStar, we build teams with a passion for our people and value for our customers. As a ServiceNow Developer, you’ll design, develop, and maintain custom applications, workflows, integrations, and service-portal solutions on the ServiceNow platform.

Responsibilities

• Develop and maintain ServiceNow solutions that support ITSM and ITOM processes across the enterprise.
• Assess existing business processes and SharePoint-based workflows; recommend and implement scalable ServiceNow solutions.
• Design, configure, and customize ServiceNow applications, workflows, forms, and integrations using platform best practices.
• Build solutions leveraging JavaScript, GlideScript, and ServiceNow APIs to meet business and technical requirements.
• Support ITSM and ITOM implementations, enhancements, and platform modernization initiatives.
• Present deliverables and demos to audiences with varying technical knowledge.

Requirements

• 3+ years of ServiceNow development experience (Vancouver/Washington DC releases preferred).
• 3+ years of ITSM/ITOM implementation experience (replacing SharePoint development).
• Experience evaluating existing business processes to recommend and implement appropriate ServiceNow-based solutions.
• In-depth knowledge of JavaScript, GlideScript, and ServiceNow APIs.
• Ability to multi-task and work with minimal supervision in a fast-paced environment.
• Excellent written and verbal communication skills, customer service, and troubleshooting skills.
• Active Secret security clearance.

Qualifications

• Experience with ServiceNow Performance Analytics preferred.

Pay

Salary range: $150,000 – $180,000, determined by qualifications, skills, and relevant experience. The final offer considers professional background, work experience, role responsibilities, and internal equity. Eligible for performance-based bonuses, company-paid training/certifications, and referral bonuses.

Benefits

• Health, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Paid time off (PTO) and holidays.
• Parental leave and dependent care.
• Flexible work arrangements.
• Professional development opportunities.
• Employee assistance and wellness programs.