ServiceNow Deployment- Senior Associate

About the role

PwC focuses on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centers to optimize performance and minimize downtime.

Responsibilities

• Manage and optimize cloud infrastructure and services to enable seamless operations and high availability for clients.
• Monitor, troubleshoot, and implement industry-leading practices for cloud-based systems.
• Build meaningful client connections and manage and inspire others.
• Anticipate the needs of your teams and clients, and deliver quality work.
• Embrace increased ambiguity and use it as opportunities to grow.

Requirements

• Minimum Degree Required: Bachelor Degree
• Preferred Qualifications: Master Degree
• Certification(s) Preferred: ITIL 4, COBIT, ISO 27001, ServiceNow Certification(s), BMC Helix Certification(s), Flexera Certification(s), Jira Service Management (JSM)
• Knowledge/Skills: Demonstrates extensive abilities and/or a proven record of success in various areas including ServiceNow/BMC Helix/Jira Service Management, IT Service Management, ITIL 4, COBIT, IT Asset Management, IT Cloud Financial Management, Cloud Platforms, DevSecOps Transformation, Cloud Discovery, Cloud Application Performance Monitoring, Cloud auto-scaling, ELB, Cloud AI Ops / AI Monitoring, and Cloud Discovery.

Qualifications

• Basic Qualifications: Respond effectively to diverse perspectives, needs, and feelings of others; use a broad range of tools, methodologies, and techniques to generate new ideas and solve problems; use critical thinking to break down complex concepts; understand broader objectives of project or role and how it fits into overall strategy; develop deeper understanding of business context and its changes; interpret data to inform insights and recommendations; uphold and reinforce professional and technical standards; adhere to the Firm's code of conduct and independence requirements.

Skills

• Respond effectively to diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies, and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of the project or role and how it fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self-awareness, enhance strengths, and address development areas.
• Interpret data to inform insights and recommendations.

Benefits

The salary range for this position is $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance.

Equal Opportunity Employer

PwC is an equal opportunity employer and does not discriminate against job seekers based on race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

Los Angeles County Fair Chance Ordinance

PwC evaluates arrest and conviction records for Employment in accordance with the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable.

Application Instructions

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage: https://pwc.to/us-application-deadlines