ServiceNow Business Architect (Sr Mgr1)

Work you'll do

• Define and communicate the architectural roadmap for ServiceNow, ensuring alignment with business and IT strategy.
• Affirms technical issues and raises Architectural Decisions, evaluation of solutioning options, and sets agreement on recommended solution.
• Evaluates emerging ServiceNow capabilities and industry trends to inform platform evolution.
• Collaborates with the Agile teams within their platform or product teams to elaborate the solution, validate technology assumptions, evaluate implementation alternatives and converge on the final solution.
• Establish and enforce architectural guidelines, best practices, and governance frameworks across the platform.
• Guide developers, administrators, and solution architects in technical design, development, and integration.
• Drive solution architecture in strong collaboration with technical architects for the different capability, process and project teams involved in the development of consistent and secure solutions.
• Ensure all parts of the capability/product requirements are correctly incorporated into the technical design of services.
• Assists with the identification of overlapping projects or products for the same capabilities.
• Assists review of products and adjacent enterprise platforms, to ensure they're following desired platform and business strategy.

Qualifications

• 10+ years of experience in Information Technology focusing on ServiceNow Development, Administration, and/or Architecture.
• 2+ years of recent experience working on enterprise ServiceNow Architecture including a deep understanding of modules, scripting, integrations, and platform capabilities.
• 2+ years of experience managing people and processes.
• ServiceNow Certified System Administrator and at least 1 additional ServiceNow Certification including but not limited to: ServiceNow Certified Master Architect or ServiceNow Certified Technical Architect.
• Bachelor's degree and/or equivalent relevant professional work experience.
• Master's degree in Computer Science, Information Systems, Engineering, or Business Administration preferred.
• ServiceNow certification or equivalent enterprise platform certification preferred.
• Experience with cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform preferred.
• Experience with enterprise application integrations using application programming interfaces, middleware, or event-driven architecture preferred.
• Experience supporting architecture governance or platform modernization programs across multiple business units preferred.

Pay

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,000 to $241,000.