Service Writer
Nealey Tire & Auto · Chesapeake Beach, MD · 3 mo ago
OTHRFull-time
Qualifications
Individuals with 3+ years of experience as an Automotive Service Advisor, Service Writer, or in Automotive Sales
Have a valid driver's license
Individuals who are comfortable working in a performance-based environment where a portion of their compensation is tied to sales targets and KPIs
Individuals who have high energy and are consistently punctual in a fast-paced shop environment
Individuals who demonstrate mental toughness and coachability
Requirements
- Take full ownership of the guest experience, from the initial greeting to the final vehicle delivery
- Write and manage service orders with obsessive accuracy and timeliness
- Deliver clear, confident repair solutions to customers, building trust through expertise
- Collaborate daily with Technicians to ensure workflow efficiency and maximum shop production
- Educate customers on the "why" behind the work and upsell services to ensure vehicle safety and shop profitability
- Follow our proven service process to guarantee a consistent, high-standard result every time
Benefits
- TOP EARNERS MAKE $125K+: Highly competitive base salary, aggressive performance bonuses, and a 401(k) with up to 4% matching
- Elite Professional Coaching: Access to high-level training to ensure you are constantly advancing
- 5-DAY WORK WEEK for a reliable work-life balance
- Operational Excellence: Top-tier management that leads with positivity and extreme efficiency
- Total Security: Comprehensive healthcare benefits for you and your family
- Culture & Perks: A fast-growing independent shop with a family environment, culture of accountability, teamwork, respect, and Free Lunch Fridays
About the Role
This isn't just a job - this is a career-building opportunity with a fast-scaling company that offers industry-leading benefits.