Service Writer
About the Role
Gordie Boucher Village Ford of Thiensville is looking to hire a Service Advisor.
Responsibilities
- Determine automotive problems and services by listening to customer's descriptions of symptoms
- Clarify the description of problems
- Conduct inspections
- Take test drives
- Check vehicle maintenance records
- Examine service schedules
- Prepare repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Obtain approval signatures
- Enter RO into a service database system
Requirements
- Ford & CDK experience preferred
- Must have equipment maintenance and product knowledge
- Motivated self-starter, outgoing, proactive, willing to learn
- Able to work in a fast-paced environment
- Positive attitude
- Must have top-rated CSI standards and a focus on world-class customer service
Benefits
- Strong base salary
- Health insurance
- Dental
- Vision
- Cafeteria plan
- Paid vacation days
- Several spiffs and incredible rewards/benefits for top performers
About the Company
Boucher has consistently moved up in rank on Automotive News' annual list of Top 100 Largest Dealership Groups year after year; they currently hold the position of largest dealership group in Wisconsin.
The Boucher Group has been a mainstay in The Milwaukee Journal Sentinel's Top 100 Work Places for the past 11 years. We have earned an A+ rating from the Better Business Bureau.
Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.
Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to: Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.