Service Writer $2500 SIGN ON BONUS

We are a family-owned and operated business, providing a positive and professional environment for all your automotive needs. We are proud of our team at Foss Motors and are looking for professionals who can deliver the level of service our customers deserve. If you're interested in a fast-paced and exciting work environment with fantastic benefits, we’d love to hear from you!

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues.
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
• Monitor the progress of each vehicle throughout the day and update customers frequently.
• Increase profitability by maximizing sales and executing retail promotions.
• Oversee the technician working on customers’ vehicles, including their time management/efficiency, parts ordering, and job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

Requirements

• High School Diploma or equivalent.
• Valid CDL.
• Accredited training in service advisor skills, customer satisfaction, and quality control.
• Automotive service advisor experience.
• Ability to read, write, and speak English fluently.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Proficient use of computers/business machines.

Benefits

• Health/Dental/Vision Insurance.
• Life Insurance.
• Paid Training.
• Paid Vacation.
• Family-owned and operated with a positive and professional environment.
• Paid lease for Sales who hit specific quota.
• Uniforms provided (Service).
• Specialty tools provided (Service).

$2500 sign-on bonus.