Service & Warranty Technician I

About the role

BASX, founded in 2014, is an industry leader in custom HVAC solutions, serving various sectors like data centers, clean rooms, and surgery centers. The company is rapidly expanding, aiming to provide innovative solutions to complex challenges.

Responsibilities

• Provide maintenance on specialized commercial HVAC systems according to Company standards.
• Start up and service mechanical and electronic equipment.
• Utilize hand tools and test equipment to perform work.
• Review work order and related manuals, blueprints, and schematic diagrams to determine tasks to be performed and tools, equipment, and parts needed for installation or repair assignment.
• Discuss assignment with customer's representative and inspect installation site to verify that electrical wires, conduit, switches, and circuit breakers are installed according to specification.
• Troubleshoot HVAC equipment to detect malfunction and repair or replace defective parts, using hand tools and power tools.
• Interpret maintenance manuals, schematics, and wiring diagrams, and repair equipment utilizing knowledge of electronics and using standard test instruments and hand tools.
• Consult with engineering personnel to resolve unusual problems in system operation and maintenance.
• Document service calls and start ups noting product performance, and suggestions for product improvements.

Qualifications

• High School Diploma or equivalent; additional trade schools or certifications a plus.
• Knowledge of industry products/equipment a plus.
• Knowledge and experience with a variety of hand tools.
• Experience in making repair and replace decisions.
• Familiar with a wide range of equipment and troubleshooting techniques.
• Mechanical aptitude and general tool knowledge.
• Valid driver’s license with clean MVR.
• Excellent communication skills, both verbally and in written.

Essential Mental Functions

• Communicates effectively in written and spoken form.
• Possesses excellent interpersonal relationship skills.
• Exhibits good decision making and analytical problem solving abilities.
• Demonstrates strong multi-tasking capabilities and organizational skills.
• Works effectively in a team environment.
• Works effectively in a fast-paced high-pressure environment.

Essential Physical Functions

• Lift up to 50lbs.
• Sit or stand for up to 95 percent of work hours.
• Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.

Benefits and Compensation

• We offer competitive compensation and robust benefits to all full-time team members, including:
• Tuition reimbursement.
• Paid time-off.
• Paid holidays.
• Healthcare insurance & Health Savings Accounts.
• Profit sharing or Annual Incentive Plan Bonus.
• Premium 401(k) plan.