Service Territory Manager

What Would You Do As a Service Territory Manager

You will be responsible for developing and nurturing relationships with clients across Eastern Canada. Each day, you will conduct thorough assessments of customer needs and provide tailored solutions to enhance their operational efficiency. You will manage service schedules, coordinate with field technicians, and oversee the timely execution of projects. Effective communication is essential, as you will engage with customers directly to address inquiries and resolve issues promptly. Regular reporting on service performance metrics and collaborating with internal teams will also be part of your daily routine.

You will identify opportunities for improvement, applying your problem-solving skills to drive customer satisfaction and exceed expectations. Your commitment to safety and excellence will guide your actions, ensuring that all operations align with our core values.

Knowledge And Skills Required For The Position

• Conveyor industry service experience
• 3+ years of basic welding and fabricating skills
• Good customer service and communication skills
• Reliable
• Organized
• Detailed and focused
• Computer skills including Microsoft Office Suite
• Valid driver's license
• Candidates must pass a background check, drug screen, and other job requirements