SERVICE TECHNICIANS

About Us

MTD Services, Inc., located in White Marsh, MD, serves the greater Baltimore-Washington area. Our Service Division is dedicated to repairing and maintaining equipment at automotive repair facilities, dealerships, service stations, and various commercial properties.

Job Summary

As a Service Technician, you will maintain, inspect, troubleshoot, and repair a diverse range of automotive shop equipment, including automotive lifts, air compressors, exhaust removal systems, air piping, wheel service equipment, lubrication systems, and more. Knowledge & Training Candidates should have prior experience relevant to the job summary. You will gain specialized knowledge of MTD-serviced equipment through hands-on, on-the-job training. A strong mechanical aptitude and the general skills listed below are required.

Tasks, Duties, And Responsibilities

• Perform scheduled repairs and maintenance on customer-owned equipment.
• Complete assigned daily tasks efficiently.
• Keep the shop service area clean and organized.
• Ensure customer worksites are left neat and professional.
• Use provided tools and equipment responsibly.
• Supply your own basic mechanic tools.
• Submit written parts requests to the appropriate department.
• Accurately document hours worked per work order.
• Log hours using a company-provided cell phone and mandatory GPS-enabled time-tracking app.
• Greet customers cheerfully in person and over the phone.
• Address customer inquiries about equipment and repairs.
• Report potential customer issues or complaints to managers promptly.
• Provide customers with guidance on equipment operation and maintenance.
• Share technical expertise with coworkers as needed.
• Complete all paperwork legibly, thoroughly, and on time.
• Maintain positive relationships with coworkers and management.
• Plan efficient travel routes and navigate independently or with a team to job sites.

Qualifications

• High School Diploma, G.E.D., or equivalent.
• 2–4 years of related experience and/or training.
• Valid driver’s license in good standing.
• Ability to obtain a DOT medical card.
• Must pass a drug screen.

General Skills

• Proficiency in the safe and skilled use of: Hand tools (e.g., mechanic, carpentry, painting tools). Power tools (e.g., battery-operated, electric, pneumatic). Measuring and testing instruments (e.g., tape measure, level, multi-meter). Ladders and scaffolding (e.g., step, extension, rolling). Small engine equipment (e.g., concrete saw, air compressor).

Operational Skills (Desired)

• Experience with: Forklift. Scissor lift.

Language Skills

• Read and interpret safety rules, operating manuals, and procedure documents.
• Write routine reports and correspondence clearly and legibly.
• Communicate effectively with customers, coworkers, and associates.

Mathematical Skills

• Apply basic algebra and geometry concepts.
• Take and record precise measurements accurately.
• Calculate percentages, area, circumference, and volume correctly.

Reasoning Skills

• Solve practical problems with limited standardization.
• Impert instructions in written, oral, diagram, or schedule form.
• Use a company-provided smartphone effectively for time tracking and email.

On-the-Job Learning & Transportation

• During Training: Provide your own transportation to our shop; we supply transportation to and from job sites.
• Post-Training: Qualified technicians receive a take-home company vehicle for business use only.
• You may be required to respond to emergency service calls after hours, on weekends, or holidays.

What We Offer

• Competitive salary based on experience.
• Ample opportunities for overtime.
• Paid vacation and holidays.
• 401(k) with company match.
• Company-provided cell phone.
• Medical, dental, and accident insurance options.

Join Our Team

We’re seeking talented individuals with the skills and drive to fuel our continued growth and success. If you’re ready to excel as a Service Technician, apply today!