Service Technician - Turf and Utility

Responsibilities

• Performs complex diagnostics and repairs on John Deere turf and utility equipment
• Participates in required Service EDUCATE Training programs
• Supports customer clinics
• Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
• Establishes and implements effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time and material used in performing assigned duties
• Maintains a safe working environment and adheres to company safety program at all times
• Performs other duties as assigned

Requirements

• 3+ years of experience performing service repairs
• Outstanding interpersonal and customer service skills
• Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of turf and utility equipment
• Ability to use Service Advisor and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Ability to lift at least 75 lbs. repeatedly
• High School Diploma or equivalent experience required

Pay

Pay Range: $17.00 - $32.00 per hour.

Benefits

• Competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance
• Paid time off
• 401(k)
• Cell phone allowance
• Safety item reimbursements
• AHW branded clothing
• Training