Service Technician - Turf and Utility

Responsibilities

• Performs complex diagnostics and repairs on John Deere turf and utility equipment
• Participates in required Service EDUCATE Training programs
• Supports customer clinics
• Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
• Establishes and implements effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory
• Maintains current knowledge of John Deere and competitive products
• Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
• Completes all reports and forms required in conjunction with work assignments
• Accounts for all time and material used in performing assigned duties
• Maintains a safe working environment and adheres to company safety program at all times
• Performs other duties as assigned

Requirements

• 3+ years of experience performing service repairs
• Outstanding interpersonal and customer service skills
• Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of turf and utility equipment
• Ability to use Service Advisor and basic computer functions
• Ability to operate vehicles and equipment used for diagnostic purposes
• Ability to lift at least 75 lbs. repeatedly
• High School Diploma or equivalent experience required

Pay

Pay Range: $17.00 - $32.00 per hour.

Benefits

We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.