Service Technician/Trainer

Troubleshooting, Repair, and Calibration

Troubleshoot, repair, and calibrate all Topcon products, ensuring optimal performance.

Maintenance and Support

• Maintain accurate service records and enter relevant information into the service database.
• Provide technical repair support via phone or email to assist the Topcon dealer network.

Engineering and Analysis

• Assist in engineering evaluations, failure analysis, and generate reports with recommendations for improvement.

Development and Training

• Develop test fixtures, troubleshooting stations, procedures, work instructions, and service manuals.
• Conduct repair training for the Topcon dealer network and junior technicians, both virtually and in classroom environments.

Management Responsibilities

• A manager of people has direct reports and spends a significant amount of time managing those reports.
• If Managing people, the position is:
• X Managing Remotely
• ☐ Managing Onsite

Minimum Requirements

• Minimum 3 years’ experience in an electronics repair in a manufacturing/service role.
• AA in electronics or related technology, or equivalent military training. Bachelor’s preferred.
• Familiar with test equipment, such as but not limited to multi-meters and oscilloscopes to diagnose and adjust optical, mechanical, and electronic instruments.
• Knowledge of Microsoft Office products.
• Working knowledge of laser and surveying instruments is preferred.

Physical Requirements

• Position may require bending, carrying, kneeling, lifting, and walking.
• Capable of lifting up to 50 lbs. with assistance.

Working Conditions

• Work in an environmentally controlled work area.
• Outside 20% travel may be required.