Service Technician Support Level 2
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content.
We need to parse the posting.
Job title: Service Technician Support, Level 2 (but we should not repeat as heading). Provide About the role? The first paragraph: "The Service Technician Support, Level 2 is an Intermediate / Journey Level maintenance technician. This position performs a broad range of complex repairs with minimal supervision. Primary focus is on core maintenance, troubleshooting, and intermediate repairs." That's about the role.
Responsibilities: list under "Key Responsibilities" bullet points.
Requirements/Qualifications: there is "Required Skills/Qualifications" and "Preferred Qualifications". Also "Technology Skills", "Physical/Work Requirements". We need to decide sections: maybe "Responsibilities", "Requirements", "Qualifications", "Skills", "Benefits". Pay and Schedule not present (no pay or schedule specifics). So we omit those.
We need to preserve all substantive info, not invent.
We need to remove boilerplate: EEO, legal, etc. Also remove "WHY JOIN BRIDGE PROPERTY MANAGEMENT?" maybe that's part of benefits? Actually that section includes "We are dedicated...". That's more about company culture; could be considered part of Benefits? But we have a Benefits section later with details. The "WHY JOIN..." is generic fluff; maybe we can include as part of About the role? But it's not specific to role. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "WHY JOIN..." is not exactly boilerplate but it's marketing fluff; but it's not specific to role. Might be considered not substantive? However it's part of the posting describing company values; could be considered part of Benefits? But we already have Benefits with concrete offerings. The "WHY JOIN..." is more about culture; we could include as a short paragraph under About the role or maybe a separate section like "Company Culture". But we only allowed headings from list; we could put it under About the role as prose.
We must not repeat job title as heading.
We need to include all substantive info: responsibilities list, required skills/qualifications, preferred qualifications, technology skills, physical/work requirements, benefits details.
We need to use - for any list of duties/requirements/benefits. For prose use
.
We need to decide sections:
- About the role (h3) containing the first paragraph plus maybe the "WHY JOIN..." paragraph? Could combine.
- Responsibilities (h3) with ul of duties.
- Requirements (h3) maybe for Required Skills/Qualifications.
- Qualifications (h3) for Preferred Qualifications.
- Skills (h3) for Technology Skills and maybe Communication Skills? Actually Communication Skills is under Required Skills/Qualifications? It appears after Required Skills/Qualifications: "Communication Skills Ability to explain technical issues..." That's part of required skills. Could be included under Requirements.
- Benefits (h3) with ul of benefits.
We must not create Pay or Schedule sections.
We need to ensure we don't include filler like "commensurate with experience". Not present.
Let's extract details.
About the role paragraph: "The Service Technician Support, Level 2 is an Intermediate / Journey Level maintenance technician. This position performs a broad range of complex repairs with minimal supervision. Primary focus is on core maintenance, troubleshooting, and intermediate repairs."
Then there is "WHY JOIN BRIDGE PROPERTY MANAGEMENT? We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees’ growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices."
We could include that as part of About the role.
Responsibilities list:
- Diagnosing and repairing HVAC units, household appliances (fridges, stoves, dishwashers), and electrical systems
- Performing a range of plumbing repairs, such as repairing faucets, toilets, and drains
- Handling "make-ready" duties and inspecting vacant units for rent-readiness
- Providing technical direction to Level 1 staff
- Participating in on-call rotations for after-hours emergencies
- General grounds maintenance and repairs, such as cleaning common areas and assisting with trash removal, curb painting, etc.
- Follow company safety procedures and appearance standards
That's it.
Required Skills/Qualifications:
- Previous experience (usually 1–3 years) with Intermediate knowledge of plumbing, electrical, and HVAC
- Strong quality and deadline orientation
Also Communication Skills: Ability to explain technical issues and next steps to residents in simple, clear language; Interdepartmental communication with leasing teams to update them on apartment turnover and service request status; Communicate directly with residents during emergency calls and appropriately respond to on-call scenarios independently.
Also Technology Skills: Use of work order software (e.g., SmartRent) to document service request status, review repair histories, and track inventory; Proficiency with HVAC diagnostic tools, pressure gauges, and charging equipment; Understanding and troubleshooting digital, programmable thermostats; Using digital tools for basic troubleshooting, such as electronic multimeters for checking voltage
Physical/Work Requirements:
- Frequent bending, lifting, walking, standing, and outdoor work
- Emergency/weekend support is required
- Ability to lift 50 lbs
Preferred Qualifications:
- EPA certification Type I, II, or Universal
- CPO preferred in some portfolios
- High school diploma; trade school or some college
- Bilingual communication ability where useful for the properties
We might also include "Previous experience (usually 1–3 years)" under Required Skills/Qualifications.
Now Benefits:
- Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability.
- Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
- Access to Mental Health & Well-Being service.
- 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
- Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year. 11 Paid Holidays per year. Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
- Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.
We should preserve all that.
Now we need to output HTML fragment only.
We'll structure:
About the role
The Service Technician Support, Level 2 is an Intermediate / Journey Level maintenance technician. This position performs a broad range of complex repairs with minimal supervision. Primary focus is on core maintenance, troubleshooting, and intermediate repairs.
We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees’ growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices.
Responsibilities
- Diagnosing and repairing HVAC units, household appliances (fridges, stoves, dishwashers), and electrical systems
- Performing a range of plumbing repairs, such as repairing faucets, toilets, and drains
- Handling "make-ready" duties and inspecting vacant units for rent-readiness
- Providing technical direction to Level 1 staff
- Participating in on-call rotations for after-hours emergencies
- General grounds maintenance and repairs, such as cleaning common areas and assisting with trash removal, curb painting, etc.
- Follow company safety procedures and appearance standards
Requirements
- Previous experience (usually 1–3 years) with Intermediate knowledge of plumbing, electrical, and HVAC
- Strong quality and deadline orientation
- Ability to explain technical issues and next steps to residents in simple, clear language
- Interdepartmental communication with leasing teams to update them on apartment turnover and service request status
- Communicate directly with residents during emergency calls and appropriately respond to on-call scenarios independently
Technology Skills
- Use of work order software (e.g., SmartRent) to document service request status, review repair histories, and track inventory
- Proficiency with HVAC diagnostic tools, pressure gauges, and charging equipment
- Understanding and troubleshooting digital, programmable thermostats
- Using digital tools for basic troubleshooting, such as electronic multimeters for checking voltage
Physical/Work Requirements
- Frequent bending, lifting, walking, standing, and outdoor work
- Emergency/weekend support is required
- Ability to lift 50 lbs
Preferred Qualifications
- EPA certification Type I, II, or Universal
- CPO preferred in some portfolios
- High school diploma; trade school or some college
- Bilingual communication ability where useful for the properties
Benefits
- Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability.
- Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
- Access to Mental Health & Well-Being service.
- 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
- Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year. 11 Paid Holidays per year. Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
- Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.
We need to ensure
. We need to decide sections: - About the role (h3) containing the first paragraph plus maybe the "WHY JOIN..." paragraph? Could combine. - Responsibilities (h3) with ul of duties. - Requirements (h3) maybe for Required Skills/Qualifications. - Qualifications (h3) for Preferred Qualifications. - Skills (h3) for Technology Skills and maybe Communication Skills? Actually Communication Skills is under Required Skills/Qualifications? It appears after Required Skills/Qualifications: "Communication Skills Ability to explain technical issues..." That's part of required skills. Could be included under Requirements. - Benefits (h3) with ul of benefits. We must not create Pay or Schedule sections. We need to ensure we don't include filler like "commensurate with experience". Not present. Let's extract details. About the role paragraph: "The Service Technician Support, Level 2 is an Intermediate / Journey Level maintenance technician. This position performs a broad range of complex repairs with minimal supervision. Primary focus is on core maintenance, troubleshooting, and intermediate repairs." Then there is "WHY JOIN BRIDGE PROPERTY MANAGEMENT? We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees’ growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices." We could include that as part of About the role. Responsibilities list: - Diagnosing and repairing HVAC units, household appliances (fridges, stoves, dishwashers), and electrical systems - Performing a range of plumbing repairs, such as repairing faucets, toilets, and drains - Handling "make-ready" duties and inspecting vacant units for rent-readiness - Providing technical direction to Level 1 staff - Participating in on-call rotations for after-hours emergencies - General grounds maintenance and repairs, such as cleaning common areas and assisting with trash removal, curb painting, etc. - Follow company safety procedures and appearance standards That's it. Required Skills/Qualifications: - Previous experience (usually 1–3 years) with Intermediate knowledge of plumbing, electrical, and HVAC - Strong quality and deadline orientation Also Communication Skills: Ability to explain technical issues and next steps to residents in simple, clear language; Interdepartmental communication with leasing teams to update them on apartment turnover and service request status; Communicate directly with residents during emergency calls and appropriately respond to on-call scenarios independently. Also Technology Skills: Use of work order software (e.g., SmartRent) to document service request status, review repair histories, and track inventory; Proficiency with HVAC diagnostic tools, pressure gauges, and charging equipment; Understanding and troubleshooting digital, programmable thermostats; Using digital tools for basic troubleshooting, such as electronic multimeters for checking voltage Physical/Work Requirements: - Frequent bending, lifting, walking, standing, and outdoor work - Emergency/weekend support is required - Ability to lift 50 lbs Preferred Qualifications: - EPA certification Type I, II, or Universal - CPO preferred in some portfolios - High school diploma; trade school or some college - Bilingual communication ability where useful for the properties We might also include "Previous experience (usually 1–3 years)" under Required Skills/Qualifications. Now Benefits: - Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability. - Company paid Life Insurance (option to buy additional available) and Long-Term Disability. - Access to Mental Health & Well-Being service. - 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days. - Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year. 11 Paid Holidays per year. Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child. - Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months. We should preserve all that. Now we need to output HTML fragment only. We'll structure:
About the role
The Service Technician Support, Level 2 is an Intermediate / Journey Level maintenance technician. This position performs a broad range of complex repairs with minimal supervision. Primary focus is on core maintenance, troubleshooting, and intermediate repairs.
We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees’ growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices.
Responsibilities
- Diagnosing and repairing HVAC units, household appliances (fridges, stoves, dishwashers), and electrical systems
- Performing a range of plumbing repairs, such as repairing faucets, toilets, and drains
- Handling "make-ready" duties and inspecting vacant units for rent-readiness
- Providing technical direction to Level 1 staff
- Participating in on-call rotations for after-hours emergencies
- General grounds maintenance and repairs, such as cleaning common areas and assisting with trash removal, curb painting, etc.
- Follow company safety procedures and appearance standards
Requirements
- Previous experience (usually 1–3 years) with Intermediate knowledge of plumbing, electrical, and HVAC
- Strong quality and deadline orientation
- Ability to explain technical issues and next steps to residents in simple, clear language
- Interdepartmental communication with leasing teams to update them on apartment turnover and service request status
- Communicate directly with residents during emergency calls and appropriately respond to on-call scenarios independently
Technology Skills
- Use of work order software (e.g., SmartRent) to document service request status, review repair histories, and track inventory
- Proficiency with HVAC diagnostic tools, pressure gauges, and charging equipment
- Understanding and troubleshooting digital, programmable thermostats
- Using digital tools for basic troubleshooting, such as electronic multimeters for checking voltage
Physical/Work Requirements
- Frequent bending, lifting, walking, standing, and outdoor work
- Emergency/weekend support is required
- Ability to lift 50 lbs
Preferred Qualifications
- EPA certification Type I, II, or Universal
- CPO preferred in some portfolios
- High school diploma; trade school or some college
- Bilingual communication ability where useful for the properties
Benefits
- Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability.
- Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
- Access to Mental Health & Well-Being service.
- 401K: Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
- Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year. 11 Paid Holidays per year. Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
- Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.