Service Technician Specialist

About the role

Landmark Aquatic is the nation’s leading provider of commercial aquatic solutions, offering comprehensive services in design, construction, renovation, restoration, and maintenance. With a history of excellence spanning over four decades, we are dedicated to ensuring the success of aquatic facilities at every stage of their lifecycle. With offices in key metro areas across the U.S., Landmark Aquatic is uniquely positioned to serve communities nationwide. We are committed to upholding the highest standards of quality, safety, and service, fostering long-term partnerships built on trust, expertise, and exceptional results. Our Mission We aim to enrich communities by delivering comprehensive world-class aquatic facilities and services. Core Values Our values are our guideposts. They're how we make the right decisions, hire the right people, and hold ourselves accountable. We are committed to their authenticity. Customer-Centric Approach: We put our customers at the heart of everything we do. Our goal is to understand their needs and provide them with exceptional service and solutions.Positive Collaboration: We foster a culture of collaboration and open communication. We embrace diverse perspectives and work together to achieve shared goals.Excellence in Execution: We consistently strive for exceptional quality in all aspects of our work; to always exceed expectations and deliver outstanding results.Adaptability and Innovation: We embrace change and continuously seek opportunities to improve and innovate, remaining flexible and adaptive in a dynamic industry.

Responsibilities

• Test, balance, and understand pool water chemistry
• Troubleshoot and diagnose electrical, plumbing, and mechanical issues
• Operate various power tools and equipment
• Communicate with customers, office staff, business leaders, and vendors
• Utilize specialized scheduling software to review assigned work, update work orders, and complete service reports
• Complete custom forms electronically for customer communication and billing purposes

Requirements

• Valid Class E driver's license with a clean driving record
• Must conduct business professionally and be professional in appearance
• Strong mechanical abilities
• Ownership of quality of work and a positive attitude
• Ability to work independently and as part of a team
• Comfortable working in uncontrolled climates

Skills

• Microsoft Office products
• Specialized software
• Web applications

Pay

• Base pay based upon skills
• Overtime pay available

Benefits

• Paid Time Off
• Paid holidays
• Medical, dental, and vision
• Retirement plan with a matching 401K
• Company vehicle
• Tool and uniform allowance