Service Technician - Senior

Key Responsibilities

• Perform advanced mechanical, electrical, brake, axle, wiring, and structural repairs according to company standards
• Diagnose complex issues efficiently and determine appropriate repair solutions
• Complete high-difficulty work orders with minimal supervision
• Perform and support welding and fabrication work as needed
• Install advanced accessories and custom equipment
• Conduct thorough safety inspections and identify critical repair or replacement needs
• Maintain a clean, organized, and professional work area
• Diagnosis, Quality, and Documentation
• Accurately diagnose issues and clearly communicate findings to store leadership
• Document work performed with detailed, accurate notes to support invoicing and customer communication
• Identify root causes to reduce repeat failures and comebacks
• Follow all warranty, safety, and internal repair procedures
• Workflow and Team Leadership
• Help keep shop workflow moving by taking on complex or timesensitive jobs
• Provide guidance and support to less experienced technicians when appropriate
• Communicate job status, delays, or additional labor needs proactively
• Cookordination with parts and sales teams to ensure efficient, accurate repairs
• Support shop organization, equipment care, and safety standards

Qualifications

• Five or more years of mechanical repair experience in trailers, automotive, equipment, or similar fields
• Advanced understanding of trailer systems including wiring, brakes, axles, suspensions, hydraulics, and structural components
• Strong diagnostic ability and problemsolving skills
• Welding and fabrication experience preferred
• Ability to work independently and handle complex repairs
• Dependable work habits, professional communication, and strong attention to detail
• Ability to lift and move heavy equipment as needed
• Valid driver’s license required