Service Technician - Reno

Responsibilities

• Perform repairs, calibrations, and preventative maintenance of Hamilton Medical ventilation products in a service center environment.
• Provide professional, courteous technical phone support for customers nationwide.
• Work closely with customers, sales teams, and clinical staff to provide ongoing support pre- and post-sale.
• Utilize hand tools and diagnostic equipment, including an oscilloscope, flow analyzer, electrical safety tester, and/or gauges.
• Report problems and perform root cause analysis on instrument failures.
• Provide accurate and timely documentation of service performed.
• Help Service Coordinator track and expedite depot repairs.
• Adhere to quality assurance standards and practices while following good manufacturing practices (GMP).
• Maintain a safe and orderly work area.

Qualifications

• Basic understanding of ventilation.
• Excellent communications skills, both written and verbal.
• Ability to interface and communicate well with customers.
• Ability to train non-technical personnel on highly technical material.
• Ability and willingness to work in a safety conscious manner.

About Hamilton

Hamilton Medical was founded in 1983 with a clear mission: to enhance the lives of patients on respirators and support the caregivers who serve them. Our focus is on developing ventilation technologies that prioritize safety, effectiveness, and lung protection. We are dedicated to easing the burden on healthcare professionals who work tirelessly every day, helping critically ill patients recover and regain their health. We are committed to helping medical teams deliver the best respiratory care - to anyone, anywhere.

Benefits

• Competitive compensation.
• Excellent benefit package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and more.
• Solid stable company.