Service Technician (Redstone at SanTan Village)

About the role

The Service Technician at Redstone at SanTan Village in Gilbert, AZ, plays a crucial part in keeping our communities running smoothly. Your responsibilities include handling maintenance repairs, contributing to the upkeep of the community, and providing exceptional customer service.

Responsibilities

• Assist in the completion of make-ready units to Mark-Taylor standards and maintain an adequate supply of make-ready units for the community.
• Troubleshoot, diagnose, and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, ensuring the pool is in proper chemical balance and the area is free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys.
• Inspect the property for safety hazards that may pose a liability and correct the hazard to inform the Manager of Facilities and Service of the hazard.
• Share on-call duty with Manager of Facilities and Service, and service team members, and be readily available to go to the property if needed and in uniform/badge.
• Assist in monitoring inventory of parts and cleaning supplies.

Requirements

• General knowledge in plumbing, electrical, pool maintenance, carpentry, landscape maintenance, appliances, and OSHA-related standards.
• Previous experience as a Service Technician, or similar title, in the multi-family industry is preferred.
• Previous experience troubleshooting and diagnosing HVAC systems is required.
• Must have or be willing to obtain EPA certification upon hire.
• Knowledge of building systems.
• Service orientation.
• Basic computer skills.
• A basic understanding of written and verbal English.

Skills

• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail.

Benefits

• Employee rent discounts.
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.
• Paid time off, sick time, holidays, and volunteer time.
• Comprehensive Medical, Dental, and Vision benefits.

Pay

The anticipated base pay range for this position is $22.00/hr. All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call. Additional hourly pay for EPA, CPO, and OSHA certifications is also provided after 90 days from hire.

Schedule

Hours and schedule details are not specified in the job posting, but typically include shifts that may require on-call availability.