Service Technician - Part Time
About Us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back.
About the Role
As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.
We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.
Responsibilities
- Troubleshoot and repair bicycles
- Service a wide variety of bikes, including new models before they reach the sales floor
- Build relationships with customers by ensuring their bikes run flawlessly
- Provide exceptional customer service, even on busy days
- Pitch in on any task as needed
Requirements
- Self-motivation and a positive, team-focused mentality
- Fantastic hospitality: a warm, approachable manner, great listening skills, and a drive to help
- Top-notch communication skills
- Impressive attention to detail and a love for tinkering
- Eagerness to learn the ins and outs of servicing bicycles
- Desire to continually learn proper service methods and new technologies
Pay
Hourly Rate: $21.00 - $24.00
Benefits
- Flexible and fun company culture
- Competitive health care — PPO & HDHP medical plan options
- Flexible Spending Accounts (FSA)
- 401(k) with match and Employee Stock Ownership Plans (ESOP)
- Tuition Reimbursement up to $15,000 (Undergraduate & Masters programs)
- Employee discounts on all product
- Deep partner retail discount