Service Technician - Part Time
About the role
A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Responsibilities
- Troubleshoot repairs and service all kinds of bikes on the spot
- Install the awesome accessories customers select for their new bike
- Be the first to have hands on brand new models before they hit the sales floor
- Build relationships with people who trust you to keep their gear running flawlessly
- Closely support the Service Manager
- When the Service Manager is not available, be the face of the department to customers
Qualifications
We’re looking for a teammate with stellar customer service chops and a willingness to learn. Because you’ll constantly be speaking with customers to evaluate issues and recommend repairs, we value fantastic hospitality skills above prior shop experience. This role requires elevated skills in communication, leadership and problem solving.
Skills
- Self‑motivation, a positive, team‑focused mentality, plus a willingness to pitch in on any task
- Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even