Service Technician - Overhead Doors

Key Responsibilities

• Install, service, repair, and maintain overhead doors, rolling steel doors, dock equipment, and related hardware
• Diagnose mechanical, electrical, and structural issues and determine appropriate repair solutions
• Perform preventative maintenance inspections to ensure safe and proper operation
• Troubleshoot and repair door operators, motors, controls, sensors, and safety devices
• Replace or adjust springs, cables, rollers, tracks, panels, hinges, and seals
• Respond to service calls in a timely and professional manner
• Accurately complete work orders, service reports, and documentation
• Communicate clearly with customers regarding repairs, costs, and maintenance recommendations
• Follow all company policies, safety procedures, and OSHA regulations
• Maintain company vehicle, tools, and inventory in good working condition
• Participate in on-call or emergency service rotation as required

Qualifications & Requirements

• High school diploma or GED required
• Previous experience as an overhead door technician, garage door technician, or related mechanical trade preferred
• Strong mechanical and electrical aptitude
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints
• Experience with hand tools, power tools, and diagnostic equipment
• Valid driver’s license with acceptable driving record
• Ability to work at heights and lift heavy materials (up to 75 lbs or more)
• Comfortable working indoors and outdoors in varying weather conditions
• Strong problem-solving skills and attention to detail
• Excellent customer service and communication skills