Service Technician - Overhead Doors

Job Summary

We are seeking a skilled and reliable Overhead Door Service Technician to install, service, troubleshoot, and repair commercial overhead doors and related systems. The ideal candidate is mechanically inclined, safety-focused, customer-oriented, and able to work independently in the field.

Key Responsibilities

• Install, service, repair, and maintain overhead doors, rolling steel doors, dock equipment, and related hardware
• Diagnose mechanical, electrical, and structural issues and determine appropriate repair solutions
• Perform preventative maintenance inspections to ensure safe and proper operation
• Troubleshoot and repair door operators, motors, controls, sensors, and safety devices
• Replace or adjust springs, cables, rollers, tracks, panels, hinges, and seals
• Respond to service calls in a timely and professional manner
• Accurately complete work orders, service reports, and documentation
• Communicate clearly with customers regarding repairs, costs, and maintenance recommendations
• Follow all company policies, safety procedures, and OSHA regulations
• Maintain company vehicle, tools, and inventory in good working condition
• Participate in on-call or emergency service rotation as required

Qualifications & Requirements

• High school diploma or GED required
• Previous experience as an overhead door technician, garage door technician, or related mechanical trade preferred
• Strong mechanical and electrical aptitude
• Ability to read and interpret technical manuals, wiring diagrams, and blueprints
• Experience with hand tools, power tools, and diagnostic equipment
• Valid driver's license with acceptable driving record
• Ability to work at heights and lift heavy materials (up to 75 lbs or more)
• Comfortable working indoors and outdoors in varying weather conditions
• Strong problem-solving skills and attention to detail
• Excellent customer service and communication skills

Preferred Skills

• Experience with commercial doors, dock levelers, and high-speed doors
• Electrical troubleshooting or low-voltage experience
• Welding or fabrication experience
• OSHA, lift, or safety certifications
• Manufacturer-specific certifications

Work Environment & Schedule

• Field-based role with travel to customer locations
• Full-time position; overtime and after-hours work may be required
• On-call rotation for emergency service

Compensation & Benefits

• Competitive hourly wage based on experience
• Overtime opportunities
• Company vehicle and tools
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan options
• Ongoing training and certification opportunities