Service Technician-Mobile Diagnostics

About the role

The Service Mobile Technician is specifically for those service technicians whose primary function is to work from a service mobile unit. The individual requires significant expertise and independent work time. The highest safety standard working on units and driving the vehicles is required for a mobile technician. The primary function of the service technician is to diagnose and complete repairs on heavy and medium duty trucks.

Responsibilities

• Perform recommended routine maintenance procedures.
• Perform diagnostic tests for issues, failures, and performance.
• Determine a course of action for damaged parts and systems.
• Routinely use computerized equipment and specialized tooling.
• Completes assigned repairs and tasks in a timely and safe manner.
• Accurately records time, cause, and correction on Repair Orders.
• Test components that may require driving trucks before and after repairs.
• Participate and complete technical training and professional development.

Requirements

• To perform this job successfully, an individual should have knowledge of basic Computer skills and Repair Order Processing Software.
• Position requires a valid drivers license and the ability to operate motor vehicles. All service technicians must maintain a safe driving record.
• A current Commercial Driver's License is preferred but not required.
• A valid medical certificate (FMCSA) is required for the mobile technician position.

Qualifications

• To perform this job successfully, an individual should have knowledge of basic Computer skills and Repair Order Processing Software.
• Position requires a valid drivers license and the ability to operate motor vehicles. All service technicians must maintain a safe driving record.
• A current Commercial Driver's License is preferred but not required.
• A valid medical certificate (FMCSA) is required for the mobile technician position.

Skills

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Continuous Learning - Taking initiative to regularly learn new concepts, technologies, and/or methods.
• Decision Making - Analyzing all aspects of a situation to make consistently sound and timely decisions.
• Resiliency - Quickly recovering from adversity.
• Teamwork - Cooperating with others to meet objectives.
• Customer Focus - Anticipating, meeting, and/or exceeding customer needs, wants, and expectations.
• Self Starting - Demonstrating initiative and willingness to begin working.
• Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within allotted timeframes.

Benefits

• Health and Wellness Benefits: Medical Insurance, Dental Insurance, Vision Insurance.
• Supplemental Products: Short-Term, Long-Term Disability.
• Financial Stability and Retirement Preparedness: 401(k) program with a company match.
• Paid Time Off: Full-time employees enjoy paid holidays and personal time, vacation based on the length of service.
• Resources: Life Insurance, Hospital Stay, Critical Illness, Bereavement Services, Employment Assistance Program, Mental Health Resources.

Pay

Palmer Trucks offers competitive compensation packages tailored to the individual's qualifications and experience.

Schedule

Heavy-duty diesel technicians may work varying shifts, including evenings, weekends, and potentially on-call or emergency repair shifts, as diesel engine maintenance and repairs are often required outside of regular business hours.