Service Technician (Madison, WI)
Automatic Entrances of Wisconsin is a nationally recognized, award-winning sales and service distributor of automatic sliding, swing, revolving, and security door equipment. We are dedicated to providing the highest level of service and products while offering career opportunities for professional and financial growth.
About the role
As a Field Service Technician, you will play a vital role in maintaining and repairing state-of-the-art door equipment. This is a full-time position with occasional night/weekend on-call requirements and ample opportunities for overtime. You’ll work independently, represent AEW with professionalism, and ensure customer satisfaction. This role will be located in Madison and surrounding areas.
Responsibilities
- Service and repair of automatic swing, sliding, revolving, and security door equipment throughout Wisconsin
- Communicate with management, sales department, general contractors, and end-users
- Fill out proper paperwork to meet company requirements
Requirements
- Valid driver’s license with a clean driving record
- Strong work ethic with quality customer service
- Problem-solving skills
- Electrical and/or mechanical or construction experience is a plus
- Knowledge and experience with power and hand tools
- Detailed oriented
- Ability to work without supervision
- Ability to pass a drug test and physical
- Ability to occasionally lift door panels that can weigh over 100 pounds
- Availability for after-hours on-call duty approximately every six weeks
Pay
Competitive starting pay of $25–27 per hour for entry-level techs; $27+ per hour for experienced techs.
Benefits
- Comprehensive healthcare
- Health Savings Account (HSA) with company contributions
- 401(k) with 5% employer match
- Annual Profit Sharing
- Paid holidays
- Paid time off (PTO)
- Paid for windshield time
Resources Provided
- Take-home company vehicle
- Company cell phone
- In-depth training from a seasoned team with over 50 years of combined experience