Service Technician - Machine Tool

Benefits: 401(k)401(k) matchingBonus based on performanceCompetitive salaryHealth insuranceOpportunity for advancementPaid time off KAAST Machine Tools is a fast-growing machine tool and fabrication equipment manufacturer with one of the most extensive line-ups of new machinery in North America. Headquartered in the greater Philadelphia area, we are proud to support manufacturers nationwide with high-quality CNC and conventional chip-making equipment as well as a full range of fabricating equipment. Our Chicago office, located in Schiller Park just 10 minutes from O'Hare International Airport, serves as a key hub for our service and showroom operations. We are seeking a hands-on Service Technician to join our Schiller Park, IL team. This is a full-time, in-house position based in our Chicago warehouse and showroom, with the exception of field travel for customer installations/service and major industry tradeshows. Travel typically accounts for less than 30% of the role. Responsibilities Uncrate, power-up, and fully test new machine tools; prepare inspection reportsInstall, assemble, and repair chip-making and fabrication machineryPerform customer demonstrations and provide technical supportAssist customers via phone and email with troubleshooting and problem resolutionPrepare machines for shipping to end-usersComplete accurate service documentation, inspection reports, and maintenance logs.Support major industry tradeshows (IMTS, FABTECH) with demos and machine setup (occasional travel, less than 30%) Qualifications & Experience Experience with Capital Equipment / Machine Tools (lathes, mills, grinders, saws, etc. Industrial electrical (3-phase) knowledge and troubleshooting abilityMechanical aptitude and previous equipment repair/installation experienceStrong problem-solving and customer service skillsClear, professional communication (phone, email, in person)Proficiency with Microsoft Office Why Join KAAST? Competitive pay based on skills and experienceOpportunities to work on a wide variety of machine toolsSupportive, team-oriented environment with growth potentialBalanced role: primarily warehouse/showroom basedBe part of one of the fastest-growing machine tool companies in the U.S.: Ability to Commute: Schiller Park, IL 60176 (Required)