Service Technician -Lancaster

About the role

As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.

Responsibilities

• Troubleshoot repairs and service all kinds of bikes
• Be the first to work on brand new models before they hit the sales floor
• Build relationships with customers who trust you to keep their gear running flawlessly

Requirements

• Self‑motivation
• Positive, team‑focused mentality
• Willingness to pitch in on any task
• Fantastic hospitality – warm, approachable manner, great listening skills, drive to help even on toughest, busiest days
• Top‑notch communication skills
• Impressive attention to detail and a love for tinkering ‘til you figure it out
• Eagerness to learn the ins and outs of servicing bicycles
• Desire to continually learn proper service methods and new technologies
• Prior mechanic experience is not required – training provided

Benefits

• Flexible and fun company culture
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Employee discounts on all product
• Deep partner retail discounts