Service Technician III (onsite) - Spring Lake, NC
About the role
Join our team at Convergint Federal (CF). Become part of one of the nation's leading security integrators for the U.S. Federal Government. Convergint Federal (CF) is a systems integration company that is focused on the physical security with locations in Maryland, Virginia, Alabama, and North Carolina. CF is a leader in the design, integration, installation, maintenance, and operation of technically complex integrated physical security management systems. We have the ability to support the entire life cycle of these programs and projects—from security analyses, engineering and design, through installation, operation and maintenance.
The role of the Service Technician III is crucial in the installation, maintenance, and troubleshooting of security systems, ensuring the highest level of functionality and customer satisfaction within the Field Operations Department.
The person in this role must provide world-class service to customers, colleagues, and communities. It requires a person of integrity, self-accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily. In this role we want you to grow with us and deliver results as an exceptional Service Technician III as a part of the Field Operations Department. This job requires a person who remains professional, organized, collaborative, detail oriented and always delivers consistency.
Responsibilities
- Install, configure, and maintain security systems, including but not limited to access control, video surveillance, and intrusion detection systems.
- Conduct system upgrades and modifications to meet client requirements and industry standards.
- Collaborate with