Service Technician II

Job Duties

• Performs maintenance on assigned customer products that come through the service shop.
• Disassembles, cleans, and inspects system components for repair.
• Diagnostics system components and recommends a solution to the customer.
• Prepares job form listing parts and works necessary to perform the repair.
• Designs, fabricates, machines, and welds parts and components.
• Repairs hydraulic, fluid power, electrical, and mechanical systems and other related items.
• Assembles new and repaired equipment.
• Tests repaired equipment for performance and prepares for shipment or long-term storage.
• Assist customers by answering specific technical questions to help the customer understand the work to be done.
• Responds to customer inquires regarding products, provides quotes, and handles order entry.
• Due to experience & training, may handle more challenging inquires.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Aids less experienced Service Technicians with addressing customer needs.
• Performs other duties as assigned.

  Education & Experience

  • Typically requires a high school diploma or GED.
  • Three (3) to five (5) years of shop experience or an equivalent combination.

  Knowledge, Skills, Abilities

  • Ability to read hydraulic schematics.
  • Strong communication skills required.
  • Basic mechanical knowledge.
  • Ability to operate shop equipment safely.
  • Ability to work independently or in a team environment with minimal supervision.

  Physical Demands

  • Push/pull up to 100 pounds.
  • Lift/carry up to 100 pounds.
  • Lift bulky objects.
  • Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.
  • Working conditions may be indoor and/or outdoor.
  • Noise level may be loud at times.
  • Ability to work overtime and weekends.

  Company Information

  • Company offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
  • Final offer amount may vary based on factors including but not limited to experience and geographic location.
  • Total compensation may vary based on factors such as geographic location, skills, education, and/or experience.
  • Company is committed to equal employment opportunities without discrimination based on sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.