Service Technician II

About the role

The Service/Repair Technician 2 position at ITW Food Equipment Group LLC is responsible for providing on-site support to Hobart Service customers. This includes installing and/or servicing commercial food equipment. The role involves routine work schedules, including on-call, after-hours, holiday, and weekend support.

Responsibilities

• Installs mechanical and electrical commercial food equipment and assists in more advanced installs as needed.
• Maintain, diagnose, and repair basic mechanical commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis.
• Ability to interpret and follow schematic diagrams.
• Demonstrate knowledge of sequence of operations for multiple operating modes.
• Completes and documents preventative maintenance on mechanical and electrical commercial food equipment.
• Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs.
• Supports branch and organization financial objectives by providing a quality customer experience.
• Maintains current organization, industry, and equipment knowledge.
• Responsible for assigned company assets including vehicle, tools, and inventory.
• Follows the company's safe driving and other applicable policies.

Qualifications

• High school diploma or GED and 2-4 years of electrical and mechanical experience, or
• High school diploma or GED and 0-2 years of HVACR service experience with an EPA certification, or
• Vocational certificate in HVACR
• Desired: Associate’s degree or Vocational Certificate
• Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment is preferred.

Compensation and Benefits

Details about pay and benefits are not specified in the job description. Please refer to the company's official compensation and benefits policy for further information.

Skills

Essential skills include mechanical and electrical aptitude, ability to interpret and follow schematic diagrams, and strong problem-solving abilities. Additionally, proficiency in using various tools and equipment, and excellent customer service skills are required.

Benefits

Details about benefits are not specified in the job description. Please refer to the company's official benefits policy for further information.

Pay

Details about pay are not specified in the job description. Please refer to the company's official compensation policy for further information.

Schedule

Details about the schedule are not specified in the job description. Please refer to the company's official schedule policy for further information.