Service Technician II
About the role
The Service/Repair Technician 2 position at ITW Food Equipment Group LLC is responsible for providing on-site support to Hobart Service customers. This includes installation and/or service of commercial food equipment. The role involves routine work schedules, including on-call, after-hours, holiday, and weekend support.
Responsibilities
- Installs mechanical and electrical commercial food equipment and assists in more advanced installs as needed.
- Maintain, diagnose, and repair basic mechanical commercial food equipment for customers on contract and/or on time and material (i.e., T&M) basis.
- Ability to interpret and follow schematic diagrams.
- Demonstrate knowledge of sequence of operations for multiple operating modes.
- Completes and documents preventative maintenance on mechanical and electrical commercial food equipment.
- Implements and supports standard operating procedures outlined in Hobart Service safety manuals and programs.
- Supports branch and organization financial objectives by providing a quality customer experience.
- Maintains current organization, industry, and equipment knowledge.
- Responsible for assigned company assets including vehicle, tools, and inventory.
- Follows the company's safe driving and other applicable policies.
Qualifications
- High school diploma or GED and 2-4 years of electrical and mechanical experience, or
- High school diploma or GED and 0-2 years of HVACR service experience with an EPA certification, or
- Vocational certificate in HVACR
- Desired: Associate’s degree or Vocational Certificate
- Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment is preferred.
Compensation and Benefits
Compensation details and benefits are not specified in the job description provided. Please refer to the company's official job posting for detailed information.
Skills
- Mechanical Aptitude
- Electrical Aptitude
- Customer Service
- Problem Solving
- Safety Awareness
Benefits
Details on benefits are not specified in the job description provided. Please refer to the company's official job posting for detailed information.
Pay and Schedule
Details on pay and schedule are not specified in the job description provided. Please refer to the company's official job posting for detailed information.
Benefits
Details on benefits are not specified in the job description provided. Please refer to the company's official job posting for detailed information.
Company Information
ITW Food Equipment Group LLC is part of Illinois Tool Works Inc. The company designs and manufactures commercial food equipment for food service and retail customers through its subsidiaries. The company has the largest service network in this industry to support global customers with highly specialized technicians and best-in-class supply chain procedures. Based in Troy, Ohio, the company was incorporated in 2001.