Service Technician I-Richmond, VA

About the role

The Service Technician I (STI) operates on-site to perform fundamental preventive maintenance and minor repairs on NCS car wash equipment and accessories. They focus on learning core troubleshooting and maintenance procedures under direct supervision, with an emphasis on safe work practices and accurate documentation.

Responsibilities

• Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.
• Aid in replacing, repairing, or adjusting parts and systems as necessary.
• Inspect, calibrate, and check chemicals under supervision.
• Run equipment through "cycles" to ensure basic system functioning.
• Inspect equipment to ensure proper function.
• Provide basic information to customers regarding proper operation and general maintenance of equipment.
• Keep Direct Manager or Supervisor informed of all problems or difficulties.
• Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.
• Complete work orders, expense reports, and daily/weekly time logs accurately.
• Comply with all service policies and procedures.

Qualifications

• High school diploma or equivalent.
• Experience in automotive repair or related field preferred.
• Ability to read and understand service manuals and technical documents.
• Strong attention to detail and ability to follow instructions.
• Good communication and customer service skills.
• Valid driver’s license and reliable transportation.

Skills

• Basic mechanical and electrical troubleshooting skills.
• Knowledge of automotive and industrial equipment.
• Ability to work independently and as part of a team.
• Attention to detail and accuracy in documentation.

Benefits

Comprehensive benefits including competitive wages, health coverage, a matching retirement plan, and paid time off. National Carwash Solutions is an Equal Opportunity Employer.

Pay

Competitive hourly wage based on experience.

Schedule

Variable schedule to accommodate shifts and customer demand.

Other job-related duties as assigned.