Service Technician I

About the role

The Service Technician I (STI) operates on-site to perform fundamental preventive maintenance and minor repairs on NCS car wash equipment and accessories. They focus on learning core troubleshooting and maintenance procedures under direct supervision, with an emphasis on safe work practices and accurate documentation.

Responsibilities

• Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.
• Aid in replacing, repairing, or adjusting parts and systems as necessary.
• Inspect, calibrate, and check chemicals under supervision.
• Run equipment through "cycles" to ensure basic system functioning.
• Inspect equipment to ensure proper function.
• Provide basic information to customers regarding proper operation and general maintenance of equipment.
• Keep Direct Manager or Supervisor informed of all problems or difficulties.
• Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.
• Complete work orders, expense reports, and daily/weekly time logs accurately.
• Comply with all service policies and procedures.
• Assist in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.
• Develop and maintain good rapport with customers, striving to provide positive service.
• Deliver parts or supplies to customers when needed.
• Aid in maintaining proper inventory of parts on service vehicles.
• Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies.

Requirements

High school diploma or equivalent. Valid driver’s license and reliable transportation. Must be able to lift up to 50 pounds. Must be able to pass a background check and drug test. Must be able to work flexible hours, including weekends and holidays.

Qualifications

Experience in automotive repair or related field preferred. Strong attention to detail and ability to follow written and verbal instructions. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite. Knowledge of basic electrical and mechanical principles.

Skills

Basic troubleshooting and repair skills. Attention to detail. Effective communication and customer service skills. Ability to work safely and efficiently.

Benefits

Competitive wages, health coverage, a matching retirement plan, and paid time off.

Pay

Commensurate with experience.

Schedule

Varies based on shift and location.

Equal Opportunity Employer

National Carwash Solutions is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We provide reasonable accommodation to qualified individuals with disabilities. If you require accommodation during the application or employment process, please contact HR to initiate the interactive process.