Jobs · Information Technology · Arizona

Service Technician I

Ryko Solutions · Phoenix, AZ · 2 mo ago
Information TechnologyFull-time

About the role

The Service Technician (STI) operates on-site to perform fundamental preventive maintenance and minor repairs on NCS vehicle wash equipment and accessories. They focus on learning core troubleshooting and maintenance procedures under direct supervision, with an emphasis on safe work practices and accurate documentation.

Responsibilities

  • Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.
  • Assist in replacing, repairing, or adjusting parts and systems as necessary.
  • Inspect, calibrate, and check chemicals under supervision.
  • Run equipment through "cycles" to ensure basic system functioning.
  • Assist in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.
  • Inspect equipment to ensure proper function.
  • Provide basic information to customers regarding proper operation and general maintenance of equipment.
  • Develop and maintain good rapport with customers, striving to provide positive service.
  • Deliver parts or supplies to customers when needed.
  • Complete work orders, expense reports, and daily/weekly time logs accurately.
  • Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.
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