Service Technician I

Position Summary

The Service Technician I is responsible for assisting with oversight of the physical assets and ensuring customer satisfaction. This position will assist in diagnosing problems and making general repairs and assists with apartment make-readies. This position also assists with preventive maintenance and construction or rehabilitation projects for the property.

Essential Job Functions

• Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards.
• Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, troubleshooting HVAC and assisting with make readies.
• Aids in identifying and correcting hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager.
• Ensures that established preventive maintenance programs are followed and documented per BH program guidelines.
• Responsible for the maintenance and security of all property-issued tools.
• Posts notices to vacate and other community communication, if applicable.
• Shares on-call responsibilities, including inclement weather conditions, with the maintenance team.
• Responds to resident requests per company standards.

Qualifications

• Six months to one-year general maintenance and safety experience.
• Basic computer skills/knowledge required to perform job functions.
• Regularly performs manual, task-oriented work under direct supervision.
• High School or GED (General Education Diploma) is a plus.
• Working knowledge of HVAC.
• Required to provide own (industry specific) hand tools.

Physical Requirements/Environment

• Lifting up to 50 pounds.
• Full range of motion with upper and lower body.
• Continual movement including, but not limited to: standing, walking, bending, stooping, crawling, and climbing stairs.
• Ability to work with both hands for frequent grasping and manipulation.
• Push or pull items and reaching overhead.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.