Service Technician I

About the role

National Carwash Solutions (NCS) is dedicated to advancing the car wash industry through innovation and excellence. Founded over 50 years ago, NCS has established a strong foundation of core values centered around hard work, quality, and continuous improvement. As a key member of the NCS team, you'll contribute to our mission of enhancing the cleanliness of vehicles across North America.

Responsibilities

• Perform basic service work on vehicle wash equipment and accessories, including troubleshooting and identifying needed corrective actions.
• Assist in replacing, repairing, or adjusting parts and systems as necessary.
• Inspect, calibrate, and check chemicals under supervision.
• Run equipment through "cycles" to ensure basic system functioning.
• Inspect equipment to ensure proper function.
• Provide basic information to customers regarding proper operation and general maintenance of equipment.
• Keep Direct Manager or Supervisor informed of all problems or difficulties.
• Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.
• Complete work orders, expense reports, and daily/weekly time logs accurately.
• Comply with all service policies and procedures.
• Assist in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.
• Deliver parts or supplies to customers when needed.
• Absorb and maintain proper inventory of parts on service vehicles.
• Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies.

Requirements

• High school diploma.
• Demonstrable interest and aptitude in mechanical, plumbing, and electrical work through school or hobby interests, including using meters and ACDC power supply.
• Ability to use basic math and writing skills.
• Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years.
• No impaired driving convictions within the past five (5) years and no charges currently pending.
• Valid driver’s license in this role.
• Ability to travel assigned geography daily.
• Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
• Ability to successfully work independently or within a team.
• Committed to customer satisfaction and able to adapt/respond to different personalities.
• Basic computer skills and email communication.

Qualifications

• High school diploma.
• Demonstrable interest and aptitude in mechanical, plumbing, and electrical work through school or hobby interests, including using meters and ACDC power supply.
• Ability to use basic math and writing skills.
• Clean driving record with no more than three (3) moving violations within the past 5 years; no more than two (2) preventable, at-fault accidents within the past 5 years.
• No impaired driving convictions within the past five (5) years and no charges currently pending.
• Valid driver’s license in this role.
• Ability to travel assigned geography daily.
• Ability to comprehend and interpret equipment, operating, and maintenance manuals and instructions.
• Ability to successfully work independently or within a team.
• Committed to customer satisfaction and able to adapt/respond to different personalities.
• Basic computer skills and email communication.

Skills

• Basic mechanical, plumbing, and electrical skills.
• Strong problem-solving and troubleshooting abilities.
• Effective communication and customer service skills.
• Attention to detail and accuracy in documentation.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive medical, dental, and vision insurance.
• HSA/FSA options.
• Matching 401(k).
• Basic Life/AD&D coverage.
• Long-term and short-term disability coverage.
• Competitive PTO and holiday pay.
• Regularly scheduled paid sick leave.

Pay

The starting pay range for this position is $24.08 - $30.10 per hour. Qualified candidates may be considered for advancement to Service Technician II or III positions based on experience.

Schedule

This role involves field work and requires the regular operation of a company-provided vehicle. Candidates must possess and maintain a valid California Driver’s License, have a clean driving record, and consent to the California DMV Employer Pull Notice (EPN) Program for ongoing monitoring.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

National Carwash Solutions is an Equal Opportunity Employer. Fair Chance Hiring: NCS will consider for employment qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act and applicable local ordinances.

E-Verify

NCS participates in E-Verify to confirm employment eligibility.

Privacy

California residents can review our Applicant Privacy Notice regarding data collection.