Service Technician I
About the role
The Service Technician I (STI) operates on-site to perform fundamental preventive maintenance and minor repairs on NCS car wash equipment and accessories. They focus on learning core troubleshooting and maintenance procedures under direct supervision, with an emphasis on safe work practices and accurate documentation.
Responsibilities
- Perform basic service work on vehicle wash equipment and accessories, including fundamental troubleshooting of electrical, electronic, and mechanical problems to identify needed corrective action.
- Aid in replacing, repairing, or adjusting parts and systems as necessary.
- Inspect, calibrate, and check chemicals under supervision.
- Run equipment through "cycles" to ensure basic system functioning.
- Inspect equipment to ensure proper function.
- Provide basic information to customers regarding proper operation and general maintenance of equipment.
- Keep Direct Manager or Supervisor informed of all problems or difficulties.
- Maintain up-to-date knowledge of equipment changes or modifications through training seminars, maintenance manuals, and service bulletins.
- Complete work orders, expense reports, and daily/weekly time logs accurately.
- Comply with all service policies and procedures.
Qualifications
- High school diploma or equivalent.
- Experience in automotive repair or related field preferred.
- Strong attention to detail and ability to follow instructions.
- Ability to work independently and as part of a team.
- Valid driver’s license and reliable transportation.
Skills
- Basic understanding of electrical, electronic, and mechanical principles.
- Good problem-solving and critical thinking skills.
- Effective communication and customer service skills.
- Ability to work safely and adhere to safety protocols.
Benefits
Our comprehensive benefits package includes competitive wages, health coverage, a matching retirement plan, and paid time off. We also offer a variety of professional development opportunities and ongoing training to help you grow your career with us.
Pay
Competitive hourly wage based on experience and qualifications.
Schedule
Variable schedule to accommodate shifts and customer demand.
Benefits
We offer a range of benefits including health insurance, retirement plans, and paid time off. We also provide professional development opportunities and ongoing training to support your growth within the company.
Qualifications
- High school diploma or equivalent.
- Experience in automotive repair or related field preferred.
- Strong attention to detail and ability to follow instructions.
- Ability to work independently and as part of a team.
- Valid driver’s license and reliable transportation.
Skills
- Basic understanding of electrical, electronic, and mechanical principles.
- Good problem-solving and critical thinking skills.
- Effective communication and customer service skills.
- Ability to work safely and adhere to safety protocols.
Additional Job Duties And Responsibilities
- Assist in advising customers of necessary service work and basic recommendations regarding replacement of worn or damaged parts.
- Develop and maintain good rapport with customers, striving to provide positive service.
- Deliver parts or supplies to customers when needed.
- Aid in maintaining proper inventory of parts on service vehicles.
- Comply with all applicable OSHA, EPA, local regulatory laws, and company safety policies.